Made a career pivot to another agency. During the interview we talked about how it may start as initially a "step backwards" (pay/benefits) but has potential for more long term growth. First day was yesterday. Had no communication about when or where to show up, sat in an empty office for about half an hour before a couple people finally showed. No phone call or email. Sent an email to the founder, no response. I could easily get my old job back if wanted.

What would you do in this situation?

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It’s only the first day, I’d say be patient and wait on what the founder or your direct superior says.

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You’re gonna do great! It also might be a slower time of the year, but whenever you speak to whomever, be sure to ask about the hours, flexibility, etc and some open ended questions related to the office culture. Might give you better insight on why things were the way they were yesterday and how things will operate moving forward.

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That’s frustrating. I’ve been there before - once even took a week just to get my laptop / email working!

Hopefully an honest mistake. Give it a few weeks to see if momentum builds. Perhaps even flag with your new manager you want to build momentum fast and identify a plan within 45 days and be well and truly rolling by day 100

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Keep in mind that you started the day after a holiday. Most were probably still in vacation mode.

That's not an excuse to not send pertinent information the week before about what to expect on my first day. I don't expect them to care more about my job than I do, but I do expect respect and an enthusiasm for having somebody new join their team. They knew that I was sacrificing (10k+ in salary, and 3 weeks of extra PTO at the least) and taking a risk of my own to go there. The least they could do is the bare minimum. The holiday weekend isn't a relevant excuse for never responding to my emails or taking a quick opportunity later that day to at least apologize.

I’d consider the reason why I left the old job and weigh it with the potentials that this job could grow into.

This sounds like an extremely frustrating and underwhelming way to start a new job. Has it gotten better? If they’re still as disorganized and uncommunicative than I’m afraid it might not change. I’m biased because I started with a lot of chaos with my current role and after a year in, nothing has changed.

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