Some companies really have to do better. How can you possibly put me on hold even before I speak to your customer support? Has anyone experienced this?

What blogs, podcasts, twitter accounts, newsletters etc. should ever planner follow?

Who let the dogs out??????

Today is my last day in PA. I’m leaving for a manager role in industry. Honestly I just hope it all works out . As in I do a good job within next role.

Are any other paralegals struggling with billable hour requirements? I have 5 years of experience in corporate transactions, M&A, and real estate work, and have never had billable hour requirements. I'm in a new job now where I do and I'm nowhere near meeting them. I'm getting a lot more admin work than billable work, and it's stressing me out.

I'm looking for a new winter jacket. My area gets lowest 27 during winter so not that cold. I'm 5'5 and considering Canada Goose fusion fit option. Would it really worth the money? Or should I look for shell jackets by other brands?

Insight Sourcing Group Consulting Analyst or Deloitte Business Tech Analyst (core not usdc) Goal is to do more strategy work. Overall thoughts.

I tried counting my calories while on this trip. My lunch was basically my whole day’s worth of calories and I barely finished 2/3rd of it 🙃 man I HATE calorie counting. Why is weight loss so dependent on it 😭 whatever I’m just gonna enjoy this vacation and suffer the consequences. Plus side is at least we’re hiking/walking a lot.

“I tested very positively this morning, I tested positively toward negative, right? So no, I tested perfectly this morning. Meaning, meaning I tested negative, positive towards the negative."

Do you work the holidays into your lesson plans this time of year? Or is it too much of a distraction from your routine? Teaching a SPED music class this year and the students have finally *mostly* become comfortable in the room and with the instruments + noise. We usually work on the same songs each week for one month, but I'm thinking of switching it up and doing Christmas/Holiday songs next week as a send off into break. I work with mostly autistic students.

Hi fishes, i am currently working in cloud strategy domain and looking to move from Consulting to Industry. I don't have hands on cloud delivery experience hence unable to follow the cloud engineering track. Please suggest what could be some exit opportunities for me.
YOE: 3 post MBA
Total: 4

I have got offer in Accenture as Level 8 Associate Manager. I am a person much interrsted in technical rather than managerial. Does this position gives me flexibility to grow technically as well? Can anyone answer?

Anyone have lemonade pet insurance? I’m confused by it, it says if I pay 18ish a month more, it covers vaccines, heart worm test, blood test etc but only up to a certain amount. So is it not 80% of my bill? Is another insurance company easier haha

Just got a job offer with CVS. To say the least I’m super excited to work for an Fortune 5 company. However, the job offer 1k less than my current company, but I thought this will be boost my growth and experience. Was my choices a smart move? Has anyone took a job that the pay was less than your current company ? Also, any insight with CVS and how I can advance my career there will be greatly appreciate.

Anyone looking for Thoughtworks referral ? Dm me.

My therapist just told me I'm depressed..do you ever feel like they tell you things you hear a lot or could have figured out on your own? Like take care of yourself, it's ok to feel such and such, etc. I'm still newer to therapy so wondering if that's the common experience? Do you ever have moments where you're like wow that actually is eye opening and I wouldn't have gotten that from reading self help books and websites etc?

I was interviewed for Amdocs through flocareer. The interview was good and I am expecting I will be selected for the next round, but it's been a week , haven't heard since then.
Any views on how much time does it take for them to get back ?

Hi fishes
I have 4 years of experience as a java developer. I want to try for amdocs.
How much salary can I expect for my experience?

Creative ways to respond to customer concerns without sounding scripted?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Anyone else feel like customers have been super irate lately?

Hiring managers, what do you look for as you’re going through resumes?

Do you feel working in customer support has made you a better customer?

Any suggestions for how to find a fully remote customer support job?

Are we boycotting companies that send us straight to help page when we have a problem ? We need Quality! Let's turn to better support channels.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

What are your tips for publicly responding to negative reviews?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

Introverts like myself are really grateful for work from home jobs. We really never have to leave the house and it eases our anxiety. Let’s boycott being forced to be outside with PEOPLE.

Ways to destress during work as a customer support agent?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Omg. I just spent 36 minutes explaining to a man how to turn his son's toy on and make it work. The first question was "does it have a functional battery?" and he said yes.

After 34 MINUTES he decided to check if it actually had a battery. You know the rest of the story...