Today was a great day. I heard I am well-liked at work, have great customer service skills, and spent time with some of my favorite colleagues. Honestly, it's been so long since I was this blessed at work I can't stop smiling while thinking about it. Anyone else feel grateful lately?

I've officially made it - got a parking spot

I am negotiating an Engineer position in Ottawa. Is 90k a good starting point? I’ve checked Glassdoor, Indeed, and the PEO salary survey, but I want to have as much info as possible. Any pointers are appreciated!

Hi all, I need referral for good product based companies for Hyderabad location, for 8.5 yoe for Automation engineer profile. Please let me know if you can refer in your company for relevant opening

2017 Lexus IS 200t F Sport for 32k plus taxes...? (33k miles) Yay or Nay?

At a tech company with less than 50 people and $6 M Revenue. Our current maternity and paternity leave policy is not good for attracting talent. 12 weeks for mom only 4 weeks paid and no time off for dads. Curious to know what policy other companies have, and can you let me know size and approx rev of company?

Hi does anyone on here work for Accenture, Deloitte or really a company that is diverse and has a good work life balance that can help with referrals ? Ive had a career break for while and now looking to get back in the work force, in meantime been doing some freelance graphic design and marketing. Any advice or recommendations would be greatly appreciated.

Am an executive assistant and There is one executive I support who is very annoying. He doesn't behave this way with backup admin assistants when am out of the office

How do you deal or work with such people?

Hi Guys, thanks on suggestions on previous post.
I have aced Google's RRK interview.
Next up GCA!, Any experiences/resource let them come in...
Wooo!

Best influencer search tools or strategies for sourcing?

Best SPG property to stay in London?

Any insight into STB’s tax group?

Does anyone work for Capgemini invent? Got a call from a recruiter but looking for more details

For people with Non-technical backgrounds who are now Product managers in the Tech industry, what kind of resources did you use to prep for your interviews? I've had people recommend brushing up on cracking the PM code but there's SO MUCH information out there and it's hard to figure out if I'm looking at the right thing or not. Please share resources that helped you get into PM roles (bonus points if you work at companies like Amazon and Google).

Can anyone that’s moved from FDD to LMM PE share their experience? Interviewing at a newer fund with 250m fund size <10 people. Anything I should be thinking about to assess the quality of the firm?

Parents... please control your children. Screaming kids are awful.

3pl Warehouse recommendations / reviews - I am interested in what people think of their current warehouse and if there are any highly recorded warehouses located in the US that insiders enjoy working with. Sure there are reviews online but I want the inside scoop.

How is the labor shortage impacting your business?

For every Logistics Manager:
What are the top 3 red flags when evaluating hiring a new provider?

Creative ways to respond to customer concerns without sounding scripted?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Hi fishes, do you get paid by the hour or receive a salary?

How to stop customer service from ruining your day?

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

How have the skills needed for working in customer support changed over the past decade?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

I cringe when I'm at a friend's house and they answer their phone, find out it's a telemarketer, and just hang up on them. It's so rude. They know I have to cold-call people at my job and you'd think they would at least act like they were more respectful of the job.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Are you worried about how quickly AI support is growing?

Managers, how do you help your customer support team avoid burnout?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

How do you prevent the negativity of your job from impacting your personal life?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?