Welp. I quit. I'm out. Customer support is not the life for me. How can I take the "skills" from this job and make them look transferable on a resume?

like
Posting as :
works at
You are currently posting as works at

Focus on your problem-solving abilities, your communication skills, ability to multi-task, your empathy skills, your patience, and anything else you learned while being in your role.

Depends if which role you want to apply to. Just highlight those that are mostly sought by employers like communication and problem-solving skills.

People skills most definitely. You can never take that away once you establish it. Your ability to communicate and maneuver yourself out of a problem can also be widely useful.

I think your ability to think on your toes is a great skill to have that can translate to most other jobs. Hope this is helpful!

Make sure to put that you are proficient in spreadsheets, then apply to warehouse jobs. You would be surprised how many warehouses would kill for a person who can remember where products are and keep records.

Well, that really depends. What roles are you interested in? And in what industry?

I'd say focus more on your time-management skills, communication skills, and problem-solving skills. What industry are you planning to switch into?

Do you have any roles in mind? I think you can list all the relevant skills and experiences you have. Just tailor your resume and focus on your strengths.

Related Posts

Anyone at Stripe willing to chat about a strat and ops role? I know referrals don’t really matter unless you have worked with a person before, but hoping to still get some feedback and advice on my resume and the role. Thank you in advance!

like

Is going on 26 years old too late to apply for an internship as a brand strategist?

likefunnyhelpful

I’m shooting for the moon and applying to jobs I am mentally ready for and can qualify for but my resume is very short sweet and to the point because I’ve worked at the same place for 6 year and climbed the ladder & wanting something new. How do I explain that to my future employer?

like

I had applied in Infosys but the application was rejected after scheduling interview. They said they will but they did not. My ex colleague tried but refer me later but it says another application already exists.
When can I apply again??

like

Can anybody help where can I get canadian resume template?

like

Anybody received a decision on their final interview round or an offer from Deloitte UK recently? I am waiting for a decision since over a month now.

like

How would you approach an interview process where the company sounds exciting but you feel confident the role would not be a growth opportunity for your skill set? Is there a good way to respectfully approach that topic with the interview team and find a role that might be more exciting for you? Or is it better to walk away?

I have an interview with McKinsey - Senior Associate, the role pays 50k more than my current role. (3YOE)
I have no consulting experience nor do I have an MBA. Somehow I’ve passed the first 3 stages and I am now onto the case study interviews.
Has anyone went from product management into consulting, is it worth it, Am I making a mistake? (London, UK)

like

Just took the assessment for a Solutions Architect role and I’m getting scheduled for a presentation. Does anyone have any insights as to what to expect? All pointers and suggestions are welcome and appreciated.

likehelpful

What questions are you guys asking amazon recruiters for 1:1 session?
I plan to ask questions about resume verbiage/structure, how to prep stories, and how to tackle interview given I have already gone through the loop.

like

Two weeks ago I attended an interview in person and they promised to let me know whether or not I’d be hired for the position. Later, I learned through LinkedIn that a friend of mine got the job. The agency never contacted me to let me know anything. Should I be mad?

like

Any idea, what will be the second round interview for azure data engineer in EY gds?

like

I’m trying to get a job as a pharmacist at bcbs. Anyone ever worked there or have experience there? Any tips on how I could make my resume stand out for them?

like

What is the Apta test in hsbc ? How difficult it is?

How do you deal with an HR that ghosts you after 3 interviews that went really well? I landed an offer at Deloitte as a sr. consultant, and then negotiated for a managerial role. I was told all interviewers were really happy with me so she would be glad to arrange a reevaluation for the new role(I was interviewed by 2 Sr. Managers & an MD for Sr. Consultant role and will have to take another round with a partner for the managerial position). I tried following up thrice after, no response.

like

Hi

How to get resume shortlisted for product companies as I am trying for years now 😞?

like

Experience with vestas data analyst interview ?

like
like

Are there any recommended paid interview prep services that focus on non-technical roles like business operations or GtM strategy & operations? Which ones?

like

Is anyone here working in Whatfix or have given interview for this company?

like

More Posts

Need genuine advise. Got a call from Oasis Resource management pvt ltd. They said that they can help in conducting interviews in canada or UK. Total 5 interviews. They will charge 72k for this and 2k for profile investigation. They claim that under work permit, accomodation, travel cost, meal will be borne by employer for whole work visa tenure along with salary as per profile and market standard.
Are they legit ?
Should i proceed with them ?
Any chance of them being fraud ?
I m ca 7+ yoe 32ctc.

like

Hi, I came across an HR role for a company that offers consulting services for other employers. Has anyone work for one? My understanding is that it’s project base. Can anyone here share their experience in a similar role? What do you think?

like

Looking for recommendations for an on-demand t-shirt print shop. I’m interested in printing various designs and artwork :)

How is upgrad abroad courses?Do they really help us with credits transferring and studying abroad?

like

Anyone have a ballpark range on dataiku price per seat or however they price? It looks like an interesting product.

Anyone need help with content? I can help create marketing content, eCommerce product shots & user-generated content (UGC) videos to run as ads.

Don’t hesitate to reach out !

like

Just started Prozac a week ago. Do the side effects diminish? If so, when....any first hand experience?

I interviewed at KPMG on 11/14 and got a verbal offer the next day but since then waiting to hear from them. Been following up continuously but the partners are not replying it seems. In the meanwhile i have an offer from BT offering 90k for 4 yrs of experience which seems to be fair. I am just unsure whether to accept the offer as I was waiting for kpmg reply as I want B4 on my resume which apparently is a big deal. Is BT also good on resume for future employers ??

likehelpful

Does anyone know what busy season is like at SAX LLP? The role is permanently remote except when needed to go to clients. That seems very broad to me, will I have to commute to clients often?

like

Does anyone know the Manager and Senior Manager salary bands for Global Mobility Tax in London at Vialto Partners, EY, KPMG & Deloitte? Also would be great to know what the typical sign-on bonus is for these grades. Thanks

likesmart

Anyone have experience during these Covid times with getting a job offer from the big 4 & asking for it to be part of employment agreement (just like the salary) to have an hours cap? I don’t want to go over 55

like

Dude 🐠. Heading to Deloitte soon, want to get some better clothes. Maybe 3-4 new fitted suits, trendy but professional. Don’t want to spend a fortune. Any ideas on your favs?

I heard you need to show a net worth of 100% of the loan amount. Have you heard about this?

like

Any T&E associates in here who I could talk to? I’m a transactional tax associate at a v5 firm doing M&A and capital markets work and hating it. I’m a 4th year with an LLM and a clerkship and I think I regret not pursuing T&E or private wealth.

like

Please can anyone help me in completing independence policy exam

like

Did anyone attend the Salesforce world tour in London today?

Accenture offering crazy hikes what can be the reason?

like

Hi Fishes,

I have applied to one of the roles about 10 days back and I didn't recieve any calls regarding my screening or interview.

Can someone tell me how many days does it take for the initial screening to happen after applying.

Also, how much time will it take for all the process to happen ( screening + interview + final discussion).

Thanks in advance

like

Interested plz DM with job codes to apply

Post Photo

Why in EY GDS orientation, they are calling Gurgaon people to office on the second day?

Can I join the EY GDS session virtually on the second day also as currently I am not in the base location?

For laptop also I've opted to be couriered.

Will there any issue if I join virtually on the second day for Gurgaon location?

like

Additional Posts in Customer Support

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

How to stop customer service from ruining your day?

like

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

like

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

like

Hi fishes, do you get paid by the hour or receive a salary?

like

Are you worried about how quickly AI support is growing?

like

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

like

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

like

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

like

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

like

Do you ever get overwhelmed by the number of software programs you have to use at work?

like

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

like

Ok, so I messed up. I thought I had pressed hold when I turned to a coworker and said the customer was “one of the rude ones.” …turns out she wasn’t on hold, and heard me. How do I apologize to my boss?

like

Tell me a feel-good story from work that will restore my faith in humanity.

like

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

like

Managers, how do you help your customer support team avoid burnout?

like

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

like

Any suggestions for how to find a fully remote customer support job?

like

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

like

When you’re applying for customer service jobs, do you customize the resume objective for each?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal