What exactly do TM’s do? It seems like they just grab donuts, sit around, and talk about the sheets in front of them? Feels like I do all the work because clearly the submissions I get are constantly something I can’t offer a quote on. Can’t think of a reason for their existence, I do all the work but they get the bonus.

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Posting as :
works at
You are currently posting as works at

What's a TM? Team manager?

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TM’s have a lot on their plates

TMs do bear a huge responsibility. One thing is they have to answer to management when the team drops the ball.

TM’s do deal with the backlash from the agents when the UW’s are constantly declining business. They don’t succeed if the UW’s don’t succeed. If you feel your TM isn’t accurately marketing business that is eligible might I suggest you go into the field with them a few times so you can work out a pitch together

I think there’s more to it that doesn’t get considered often. TM’s are expected to be way more available than most UW positions require. They typically have their phones glued to them after general work hours, travel long days often working late staying away from home, and have to manage complaints they might be getting from agencies when they really have little control of day to relationship like the UW does (my opinion from seeing what TM’s do at two different carriers)

I don't know where you work but at my company the TM"s are never just sitting around eating donuts. They have a lot of responsibility and have a lot on their plates.

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