What would you say is the best industry for call center folks?

What guille vega is up to these days?

Curious to get some input: looking into a golf getaway for my birthday in late February and really honing in on either Kiawah or Pinehurst.

Been to Kiawah before around that time of year and loved it-- the Ocean Course was my favorite golf experience, but I also feel the urge to try something else. Thoughts? TIA!

Is coinbase remote or in office?

What is a fair salary for a NYC data engineer with 1-2 years of experience?

In my 40s, here in the larger NYC area for a couple weeks visiting family. Male, athletic. If anyone's interested in chatting (admittedly in a playful mood currently, so that's my current preference), drop me a DM.

I’ve been a nursing assistant for 35 yrs I just got a new job as a Lead care manager working from home but this job is not what I expected I want to find a new job working in a hospital or doctors office as a receptionist or administrative assistant or something but I have little experience does anyone have any ideas they can help me with please thank you

Partners, when you identified a minor error from a deliverable that was reviewed by SA and manager. Do you mostly get upset/disappointed at the manager, SA or the associate?

I have 2 and half years experience and EY. What would be a good negotiating salary for a financial Analyst position at Google?

Requirement for java backend 3.5 + years
aws service 4+ at CTS
Dm me for refferal

Should I opt for online 2 yrs MBA from DY patil university? It is good or should I look for alternative. I am getting alot of calls from them. Please suggest. I have around 3 yrs experience in IT.

For those that didn't make it thru their
MBB interviews and were told to reapply in a year, what point did you start studying again? Did you take a couple months off or still practice throughout?

Pharma Insight Bingo!? I’ll start. “Patients have settled for a new normal.”

How is work life balance at Deloitte India?

Best Christmas bars downtown / Lower midtown?

You know things are bad when a bowl like this shows up in your feed. You know things are REALLY bad when you join it without hesitation 😅

Fuel prices 🚀

My wife is in sales at Mercedes and she has been averaging $200k a year and growing YoY. She loves her job, however she works long days and barely gets time off. We plan on having kids within the next year or two, and it’s highly u likely that she’ll be able to keep her current gig. We want to find a career that allows her to work remote or that at least gives her a better work life balance so that she can see her kids grow up. Should she get certifications to give her a shot at adtech?Too late?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Hiring managers, what do you look for as you’re going through resumes?

Tell me a feel-good story from work that will restore my faith in humanity.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Creative ways to respond to customer concerns without sounding scripted?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Do you ever get overwhelmed by the number of software programs you have to use at work?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Managers, how do you help your customer support team avoid burnout?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Hi fishes, do you get paid by the hour or receive a salary?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.