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Hahahhahaha ha ha ha
By never giving AA another penny
Which was my vow to the company back in 2019 after their third strike with me :)
Sorry to say it, but if they’re your only option, then you don’t have very much leverage with them. If you live in a multi-hub city and take 100 AA flights a year, then that WILL make them listen
Ah good old American Airlines - where you take what they deign to give you and you’ll like it.
For F’s sake. Got notification after notification about delays. Finally they said it would board at 7:10. Got to the gate at 6:40 and it was closed and could see the jetway pushing back. The gate agent was like, “yea- they decided to leave early. Not my problem.”
Chief
Not the same situation, but I don’t usually arrive to the gate until 10-15 minutes to the designated boarding time (usually at the lounge or sitting at a restaurant to avoid the crowds) and one time I did that, I walked up and they were already boarding and on the last call for groups. I complained via Twitter and they said they can board as early as they’d like if everyone is checked in already. 🤬🤬
Chief
Hit them all at once. They’re pretty good at responding quickly to harsh criticism if you go at them via Twitter
Rising Star
Twitter DM. That's how I get them to take care of stuff.
Luckily I had an Admirals club pass leftover so I could talk to a human. The 1-800 line was a 4 hour wait and the main terminal help desk was 100+ deep. Got confirmed on a flight 4 hours later. But still had to burn an admirals pass to have a chance of getting home tonight.
Flying on American is slightly better than riding a Greyhound bus, but with nastier toilets