Who is still having issues? Mine currently
1) Wrong lifetime night count (wrong on one and zero on other)
2) Missing reservations
3) Missing past stays
4) Discrepancy between website and mobile app

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I was told I had a big account so it takes longer.... I should’ve explained how conversion works and it can’t be that bad. Maybe prioritize your lifetime platinum’s?

likefunny

5) No communication

Any one worse than this.? ACN totally losing respect on your capabilities.

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6) being told you canceled your reservation when you show up at the hotel although it’s on your app and you never did

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I also have missing nights and my accounts aren’t combined. Starting to get worried because they are acting like everything is fine

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^by not combined I mean I linked my accounts long ago but the nights are not combined

Missing nights from the last 2 months and accounts aren’t merged

Ok now I went on Marriott website and clicked the button to combine my accounts. Still missing all my stays since June. So that’s about 17 nights I don’t have and it seems like other things are off

They still acknowledge that things aren’t working so let’s just all relax

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likefunny

my nights finally all came in! Activity history is now messed up again though 🤔

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likefunny

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Who’s still missing nights? 🙋🏻‍♂️

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Anyone still missing nights/stays?

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Looks like I lost 12 nights and points / nights are not combined with Marriott yet

If anyone sees their missing nights appear, please post here so the rest of us know to start checking for them to appear. TIA.

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Can you still earn status under the old world requirements if you have not combined? Trying to see if I can score an extra year of plat before I combine but idk if stays will count now, merged or not.

Arrived at a SPG property last week and had email confirmation and booking in the app but hotel didn’t have it - manager blamed merger IT issues, anybody else experienced this recently?

FYI - Just went on the Marriott website and selected the option to combine both spg and Marriott accounts. All stays and details updated. Past history to be updated in 48 hours. Get it done folks!!

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FYI If your name doesn’t match exactly you can’t combine.

And when I called SPG they said the account maintenance wasn’t ready so to call back

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