Any tips on how to transition my skill. I have worked as CSR for KP for a while and I really want to transition from call center work.

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Same! I work with USAA and have been member service representative. I have a health care background with my associates in medical office administration and going for my BA in Business Leadership. I understand how you feel about wanting to transition into another role. Do they have career growth opportunities at your job?🙏🏽❤️

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