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Anyone have an app or Excel spreadsheet they use to keep track of utilization? We just switched systems and our new system doesn’t give us a real time balance of our utilization rate (cont)

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Plus, curious to know what others are using on their own to keep track. Please DM me if you’re willing to share :)

We use desktop analytics which can drill down to individual users and individual days, but also trends and averages computer usage and develops heat maps comparing both teams and users. The software buckets usage into general categories (core vs non core) and then sub categories of spreadsheets, communication, business apps, inactive/locked, personal, etc. Im pretty sure it’s an in-house application, but companies like PEGA or others have good looking offerings which also combine RPA / automation learning capabilities.

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