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If you book a set of days you can ask for the same person. The further out you book the higher likelihood you get the same person
We had one successful nanny experience through Bright Horizons. I’ve tried two times since then (last minute of course) and had no luck getting anyone. Probably varies by locale and timing.
Worked well for me once a month. They treated my kids like a regular at BH.
Bowl Leader
I really liked BH. We didn’t always get the same nannies but the nannies tended to be great actually so it didn’t matter as much.