Customer Success Manager vs Product Manager at a startup - which one’s a better exit option (in terms of career opportunities, compensation growth, ease of transition from consulting, etc.)??

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Product manager for sure

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Consultants are usually better CSM fits unless you’ve actually wrote dev tickets before. Very difficult to transition directly to PM. However it’s quite easy to spend a few months to a year as a CSM and then transition to Product. If you’re a CSM who’s actually managing implementations then you’ll probably make comparable amounts to a PM. If you’re more on the sales side (Account Manager), then you’ll probably make less. PM has more stable exit opps IMO because you’re closer to the Product/Tech and can potentially jump to a big tech firm (e.g. Google) for dumb amounts of money

TL;DR easier to break into startups as a CSM. PM can potentially have higher comp upside and you can transition from a CSM role relatively easier. Go with the type of work you actually want to do long term as you can make good money on both sides of the house

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