Imagine providing exceptional customer support, going above and beyond and yet the customer/client complained? Yep, those days are the worst.

Looking for a referral. I have found my dream role (Project Manager) at Meta and I am in need of a referral for Meta (formally Facebook). I have experience working in analytics, and operations in the healthcare industry. I also possess a Master's degree in a tech adjacent focus, LSS-WB, and CAPM certifications. I'm happy to send a DM, let's connect.

Has anyone seen/created any unique media executions or co-branded efforts lately? Client is looking for something "innovative" without explaining how they're defining innovation.

How do referrals work?
If I get a referral from someone and I apply, then can I still reach out to a recruiter on LinkedIn expressing interest in the role? And do I let them know that I already applied? I’m sure they get tons of messages so what should I say so that it won’t be overlooked?Im currently unemployed and very eager to get an entry level position in either HR, Marketing, or Project/Program Coordinator in the tech field, so any advice is greatly appreciated.

Hi Fishes,

Got an offer from TCS for the Bank of America project. Is it a good project? And which location should I choose Bangalore or Mumbai?

How do you get good at thinking on your feet? I find I always need time to think and analyse before being able to answer client queries (even those that are considered simple by others). I don't want to rush and get it wrong. I avoid phone calls for this reason which isn't great when you're in the service industry so it's starting to impact my career.

If you wanted to work for your audit client, could you simply quit without anything lined up and then reach out for a job at the end of your two weeks? Private company if that is helpful information.

Hi all,

Please help in referring to infosys Chandigarh...
Yoe - 8.4
Domain - Network infra, cloud consultant, Infrastructure project management, project management

Thanks

Currently I work for a small company that does the construction of small cell utility poles and roof top sites for the major cell carriers like VZW, T-mobile, AT&T and so on. I am a project coordinator but I do everything under the sun. Created project tracker. Submitti bids, sourcing material, negotiating price on materials, handling post construction inspections, scheduling sub contractors, notifying stakeholders, coordinating with construction managers - property owners - building management.

How do you stay motivated day-to-day when the work gets boring? I'm a first-year associate who was assigned a long-term project with no deadlines. I'm struggling to bill 8 hours/day on this incredibly repetitive project.

A manager I work with is my official mentor at the firm. They expected me to do something for them in busy season when I was booked on another client, but when I try to get time to talk to them about my reviews or performance, they seem to just ignore my invites or reschedule constantly and last minute. Is it wrong to feel annoyed by this? What’s the motive behind that?

Hi Sharks!
Question for Data Engineering project managers. And applying for the same role as above.
I come from only Project Management and scrum background. I have a client interview and expected to ask stuff on Azure. Could someone help me out what level should i prepare? DP-900?

Why if you are on H1B is so much problematic for vendors looking for contractors ? Vendors keep on asking to join on W2 rather that Corp to Corp although for employees on H1B we cannot join on W2 due to immigration issues. Point being does it matter for end client , if the contractor is coming as W2 or not ?

How many project rejection are normal in nagarro. I have been mapped with different stack due to which have been rejected twice for proposed projects.

Is project allocation an issue for front end(ReactJS) folks at Nagarro?

Hi Folks, I am working in infy and planning to drop paper this week. As I don't have offer in hand but 90 days NP impacting to get new job. Also my compansation is not good as per exp. So that is the first reason and no new tech learning and project change happening with me. Also in last cycle they didn't give good rating bcoz i was asking for new project ..??
So is sept is good time to drop paper at infy.... Should I dropped or wait ??
Can you guys suggest

Hi guys, I'm currently working on a freelance project remotely and the contractor is paying me well. But I've been looking for a full time job, I got one but the salary is lesser also their is work from office for 3 days a week without any cab facility. What should I do? Should I take this role?

What is the onboarding process in Accenture.?

How to renegotiate with pwc for more fixed

Hey Boschlers,
Is tomorrow holiday??

Looking for a job change in a branded company ..YOE 8, Business Analyst, bangalore location.

Any Managers or Seniors Managers.Please DM in case of business analyst opening only in branded companys

I got selected in the third round of H1B lottery for FY2022 (third round came out in November) Does anyone know when my H1B gets activated? Will it be automatically updated because it is well past Oct 1 or will it be Oct 1 2022??

What are some creative ways that I can reward my team? They've been working really hard lately and I want to show my appreciation

I am sure it’s been asked 100 times but humor me please. Best office chair to add to the good I’m doing with a stand up desk? Lol.

Would love to stay in a reasonable range if possible (800 max)

Anyone interested in having a meetup in NYC in April and exchange our FIRE experience?

Hi,
If joining date is in July in SAP LABS when can we get onboarding mails.
Thanks.

Any other GSAPpers using GSAP for the tech stipend and for other perks during school but not planning to come back? Pce Deloitte

Any advice on a dealing with dating long distance when you're both freelance? Major anxiety over the situation. 😬😩

Any corporate lululemon referrals? DM me please!

Hi Fishes,
My YOE: 8.4
Stack : .NET Full Stack Angular Developer
Current : 15.4 L.P.A

Am on notice period (70 days remaining )
Offer in Hand : TCS, 21 L.P.A

Need suggestions on some good product based companies which I could target..
I already Have 4+ YOE in product based company

Thank You In Advance.. 🤗

when i will get mail from administrato@hr my joining is on monday 7/11?

What’re the various agencies/components’ return to office dates (if announced)? And what’re the remote work policies after that date? I hear DOJ said their individual components will decide when exactly to return between mid-March and early May and some are offering a lot of remote flexibility even after then. Curious to hear more details though, both for specific DOJ components and other agencies!

Looking for remote entry level business analyst positions! If you or anyone you know is hiring, please let me know.

How advanced are the coding questions for entry level data scientist? For SQL+ python

Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

Let me let in on a secret, customer supoort reps are just humans. PERIOD! Rant is over.

Hiring managers, what do you look for as you’re going through resumes?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

What tips would you give to someone going into customer service?

How to stop customer service from ruining your day?

Creative ways to respond to customer concerns without sounding scripted?

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Managers, how do you help your customer support team avoid burnout?

Will the customer support future be led by chatbots or will we still be necessary? lol

Do you feel working in customer support has made you a better customer?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

When you’re applying for customer service jobs, do you customize the resume objective for each?

More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

How have the skills needed for working in customer support changed over the past decade?

My work from home customer support people, do you miss the in person company culture or you’re good? Cause same

Customers are giving us bad experience ratings because we don’t offer them the solutions they want. Our company won’t allow us to offer those solutions, but the manager punishes us for low ratings anyway. I don’t get how they’re ok with that.

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I cringe when I'm at a friend's house and they answer their phone, find out it's a telemarketer, and just hang up on them. It's so rude. They know I have to cold-call people at my job and you'd think they would at least act like they were more respectful of the job.