Imagine providing exceptional customer support, going above and beyond and yet the customer/client complained? Yep, those days are the worst.

Which agency has the Corona virus test kits account? Any rumblings of which client is working on a vaccine?

Align to non-M&A offering but do a lot of work in the space (DD, integrations). B4 recruiter reached out and wants me to provide resume@for review with hiring partner. Does it work if I provide a bio with summary of M&A projects (client names removed) instead of a traditional resume? Also plan to list education and previous roles.

Currently a senior 3 at EY and hope to get promoted to manager next year by October. Is it better to move over to BCG after promotion as a project leader? Or would that not be a lateral move as a EY manager?

Is the working hours mentioned in my workspace correct? I have recently been allocated to a project and it shows timings from 11 pm -9 am..

Has anyone had experience pivoting w/ a nontechnical background to a big tech company? Currently at a biotech startup, BA in bio from a top 3 Uni, but worried since my degree isn’t in finance or business or CS that they won’t give me a chance. Trying to pivot to a role in BizOps, Project Management, Enablement, etc.

Hey Fishes,
Been working at D India as a Manager (Not USI) for past few months.
Ask me anything as there are very few reviews available online.
To clear few misconceptions
1. Global projects are available here
2. They've started mentioning Bonus, Gratuity amount etc in offer letter
3. Work life balance depends on Project and managers you work with
4. Inside opportunities if you're the creamy layer
5. PF amount in offer letter is the total deduction and not just company's contri

Other can add

Drop a funny client story/situation in the comments, go go go!

How is Virtusa Lloyd Bank Project?

How is work life Balance?

Tech stack Java?

Once we are on bench in Morgan Stanley client, Will they assign any other project in synechron?or we will be on bench for longer days?in syenchron.....Is there anyone working on Morgan Stanley client and got released once project got over?

What are some good memoirs by men who were never loved by their father? I gotta get into the mind of our client.

I am the president of our school board at Franklin Country School Corporation in Brookville, In. I would like to start a NASA Stem project starting in school year 2022-2023. Does anyone know where I need to start?

Hi All,
I'm joining EY India Technology Consulting in a week. However, EY is also my client, primarily we're involved in the maintenance of their internal user interface.

I can see a non solicitation clause in my current employer's offer letter than I can't join client within 12 months of my termination.

Are this non solicitation clauses followed in reality? Everyone's has been asking me to chill, since I'm joining as scon, not a manager or with any trade secrets. Opinions pls.

Hi everyone,

I’m in a pit of a pickle…I’m leading my very first project (case study) with a team of 5. We’re all in different countries and different time zones 😬

What do I need to include on the project plan/roadmap so there’s a clear understanding of what our goals are? How do I get everything to align for success and how do I keep everyone motivated?

Anyone else absolutely *loathe* being assigned new client matters at the end of the month when you know your billable time won’t count bc conflicts haven’t cleared yet? Just me?

Jb koi project assign hota h to kya koi email aati hai pehle ya direct hota hai.. For new joinee

How is the career in Pursuits in any Big 4? Does it pay as good as core consulting work? How is the work life balance? I want to make a shift from client chargeable work to BD work for better work life balance. Is it worth switching?

Any good side hustles that you have heard of or do on the side? Just got my EAD card and want to do something besides consulting

Anyone here working as a Business Analyst / Product Owner in an H1B visa? What is the package are you at currently?

What are good places for a biz drinks with clients near Midtown? I just moved here last week.

How is work life balance in fis gurgaon?

If you’re at a small creative agency that mostly does project work, does that mean you’re perpetually pitching?

Anyone tried meditating and found it helpful to deal with work stress (or just stress in general)?

I'm an SA, and my fiance is finishing up her residency and loves the medical field. I make good money and have a house but I feel like the relationship and the obligations (house, family) are anchors and holding me back from living my life. I want to sell and live on the road, traveling and being free.

I love my fiance and my family but I just want to quit everything and just hit the road.

Fiance does not want that lifestyle. Shes more of a 2-3 weeks of vacation is good.

Am I being dumb?

What are the different grade levels / titles in Deloitte india?

Does 401k count as savings?

How do you negotiate rent in lease renewal in a luxury apartment? Or is there really no way to do that? For context, it’s a luxury apartment complex in West New York, NJ. Any tips and tricks would be very helpful!

H1b season is 3 days away and no response from law firm. Is anyone facing issues with a brand new h1b ? Opt case

I have an oral argument coming up tomorrow regarding a support issue. I just realized an error concerning the monthly supprt amount I arrived at in my brief. Is it a big deal if I correct it during argument tomorrow?rather than $1,005 its $825 per month

When u give less Fks, u get more recognition. Wtf. Crazy. Stupid. But true.

What’s your take on Ackman’s CNBC interview in light of his bet on credit spreads?

Doggies Daycare...yay or nay?

How have the skills needed for working in customer support changed over the past decade?

Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

Hey managers, how do you keep company culture alive when managing a remote team?

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Hiring managers, what do you look for as you’re going through resumes?

Will the customer support future be led by chatbots or will we still be necessary? lol

My work from home customer support people, do you miss the in person company culture or you’re good? Cause same

Tell me a feel-good story from work that will restore my faith in humanity.

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

When you’re applying for customer service jobs, do you customize the resume objective for each?

Creative ways to respond to customer concerns without sounding scripted?

How to stop customer service from ruining your day?

I hate when customers say “I understand it’s not your fault” and then continue to be rude anyway.

Do you feel working in customer support has made you a better customer?

Managers, how do you help your customer support team avoid burnout?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.