Does anyone else feel like people who are generally nice in person and on calls sound mean or stand-offish in emails and text/chat? I get that over-use of friendliness in text can come off as green/immature, but I tend to try and cushion my words with positivity or even exclamation marks/the occasional emoji to show that I don't sound completely unemotional.

Or maybe i'm just an overthinking copywriter who's reading into it too much.

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I wish we could all collectively agree to just not worry about any of this. It takes way too much mental energy for me to analyze if my exclamation point use comes off as unhinged or if periods make me sound mean. I’m nice, everyone I work with is nice - let’s leave it at that!!

likehelpful

Some of us grew up getting ridiculed for putting exclamation points and unnecessary words in written communication.

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That's interesting. I find myself adding exclamation points in chats to show enthusiasm. I'm not very expressive in person.

I pick up on the same thing but assume they're busy or in a meeting and trying to respond at the same time.

And I have to check myself if I'm being more sensitive cos I'm a POC.

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This is kind of the text communication version of telling someone to smile because they they look prettier. I think we should all just be able to rest our faces and type our sentences in a way that is comfortable for us. Just assume best intentions and don’t worry about it.

PS - every time someone starts complaining about something like this about a woman or person of color, that person usually gets a performance review saying they’re difficult to work with or combative, which is likely untrue. Food for thought.

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That me 🙋🏼‍♀️

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I am one of these people that sounds harsh in emails. But in reality I'm an absolute goof ball. So I just ask people to call me if/when they have time. Makes life so much happier and smoother - plus you get friendly chats in too

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is this about me? i’m soooo nice and kind but feel like the tone of my messages seem brusque

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