How many points should I ask for if the lock in my westin room straight up isn't working? The keys wouldn't work so I went to the front desk twice and now find out can't lock door at all.

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Honestly, you sound annoying.

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If the keys didn't work, it was locked

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I wouldn't sTay there...

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50K

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Apparently the lock's batteries are dead so when they overrode it to let us in it no longer locks anymore

Its Friday.. Why are you in hotel?

Vacation! It's a westin in Mexico. How many points??

They may just relocate you. Try booking same room with points and ask for that points

I did book this in points and used suite upgrade too. You think I should get a free night?

This happened to me once they just replace the batteries

They made us wait an hour to move rooms

That's what I thought they will do. Are you contemplating asking them for points?

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