I am being heavily recruited to work for a BPO as a VP for their global consulting practice. This opp sounds to good to be true. She literally wrote the role just for me based off of my resume.

Am I missing something?

Better pay, great mgmt. global presence. Is it considered going into industry? Would it be a step back career wise (company reputation) I guess I’m waiting for the shoe to drop.

Any insight is appreciated.

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BPO as an industry has slow growth during “good” times, and is picking now as labor arbitrage and shared services helps optimize some processes. Overall, I think it’s a good operational role because you’ll be managing multiple clients/groups.

helpful

Don’t know much about their consulting practice to offer an opinion. A friend went from consulting to a Director position in a major offshore BPO and his main observation was the low morale in mid-level management and the struggle to get a SATT with clients. Each company is different and I would get a good feel for their culture before taking the plunge.

helpful

Can you share more about the company? AFAIK, morale seems to be a big issue among many BPOs and they have very high employee turnover.

I just wanted to know if you were able to decide about this opportunity and what we’re the Pros and Cons that came to your mind? I’m in a similar position where I see lesser long-term growth opportunity where I’m and have been sought after for a SVP position in Strategy and Transformation.

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