I work in food production. I work closely w/ accounts who order products 4 foodservice & grocery stores. I feel that customer service is not an appropriate job title for what we do. we communicate w/ our customers/accounts but we are more like account managers. We also deal with transportation issues. They won’t change our pay because we are CSR’s & we are compensated as such accord to industry standards. What is an another job title we could request that would compensate us 4 what we do??

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Posting as :
works at
You are currently posting as works at

Sounds like account management or account executives

Account managers sounds right. Look up job descriptions for that position and see if they match your duties. If so, request the change.

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