I work in manufacturing and regularly provide quotes to customers. The cost estimates I receive are laughable, from weights to forging and machine hours it’s all wrong. Not to mention, the company is at a point where losing money on an order is not really an option. I’ve been trying to suggest changes be made to our estimating process and reiterating that we provide quotes to customers so it has to be fairly accurate but my boss seems to brush it off. How do I get the right people to hear me?

helpfullike
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Is there someone above your direct boss that you can bring this up with? Also make sure you have data and images that clearly tell the story of how the company is losing money, some people really need the visual cues or it just won't get through their thick skulls.

Unfortunately the only person above my boss is the president who does not care about anything except receiving his salary. Customers mean nothing to him and he is in complete denial as to the state of which the company is in.

Get buy-in from other stakeholders. Talk to other people in the company who are affected by inaccurate estimates. If your boss is still not listening, you may need to go to the next level of management.

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