Consulting

New SC, brought into a tech implementation project PM role (6mo+) with no tech background whatsoever. Expected to lead various workstreams and I’m struggling to understand the most basic concepts.

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Leverage your team.

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Study the SDLC

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I feel like I’m set up for failure. What to do?

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I am doing the same...leverage the team. Find people you can trust. Ask questions. Support where you can. Take notes. Be organized. PMO is pmo no matter what the project

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I second this. All of these are the only way I got by

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Op. SC running an infrastructure work stream with multiple sub streams. Send me a message and I’ll see what I can do to assist.

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Be well engaged with your core implementation team...BA, scrum master, developer, tester etc. it will be a great opportunity to learn things while on the job. Get solid on status reporting

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Thanks for the support y’all. This is making me feel better. I need to be ok with the fact that there are just some things I don’t (and am not expected to) know now.

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Could have swore I wrote the OP myself, I'm in EXACT same situation. I'm stressed the f**k out because of my lack of knowledge and not knowing what I don't know to the point it makes it tough to ask the right questions to get the answers I need to push things forward. Learning more each day, but it's tough when you are leading a workstream. Hopefully we both find our way OP. And thanks for the advice everyone!

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@OP You too, we got this! DM me if you want to connect.

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I agree with everyone’s suggestions on how to make best of the situation and use it as an opportunity. One thing I realized though is if you don’t see yourself enjoying or wanting to do this kind of work long term, this will take your time away from working in an area you are passionate about. Give that some thought and talk to leadership or counselor about what the best course for you is. Time really is the most valuable thing any of us have and you want to fill it with experiences that matter to you. Tech implementations tend to run very long. Some, several years.

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Do you have experience on the functional side of a tech implementation? E.g. driving requirements and design

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Just takes time. Large federal client? Even more convoluted. You were learn. Or you will be counseled out

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And recommend a sql class. Understand how data is stored and the relational database concept and how to extract is huge

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Just keep talking and throw out questions left and right. It’s not about what you know, it’s about what people think you know

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You don’t need to know their jobs to run PMO. You just need to make sure each workstream is using the same framework for reporting status, which you provide. So educate them on how to talk to you so you know what’s critical. And feel free to ask a lot of questions of your other Deloitte work stream leads, they will like sharing their expertise.

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OP, I don’t have a lot of advice for you that others haven’t said here, but good luck and I feel this since I’ve been in a similar situation and have had some co workers deal with this too. Sending you lots of good thoughts and be kind to yourself. You can’t know all of the stuff you need to know, but you will learn! Clearly you care and WANT to succeed which is awesome :)

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Let me know if you ever want to chat and feel free to message me. I’m happy to listen!

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None

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This was me exactly and I had the same worries. I still have no idea how I didn’t crash and burn, but have faith it can be done!

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I was in a PMO role, too, with no technical background. I was also nervous at the beginning but didn't want to be counseled out. So I approached the leads in each workstream, asked for their help by asking questions nicely so they won't feel annoyed, and took notes. To thank them in return, as a PMO, I tried my best to help them in areas where I can to make their life easier. If you can make things easier for them, especially for the Managers, Directors and Partners, they'll always be willing to help you on the technical side of the project. They'll see that even without technical background, you're still valuable in the team. So don't worry...it can be done like what the others said. Good luck, OP!

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Look at the EVD for PM method on CMT site. Templates and samples and other helpful info right at your fingertips. I’m part of CMT.

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