Second week with at least one day with no hot water at the Westin. Feel bad complaining but it’s really annoying. Should I ask for points? Who do I ask? My ambassador?

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No hot water? I would absolutely complain. There are a lot of things I can overlook, but having to take a cold shower (in winter) is not one of them

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Warm showers are on my short list of non-negotiables. I absolutely would check out.

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Omg how did you make it to adulthood? You can figure this out, OP!

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No hot water all of last week and none today

Oh hell no! I would be so pissed. I can’t shower in cold water. At a minimum, points equal to a free night for each occurrence.

Just complain to front desk and then go to ambassador

Umm...that’s cause to change hotels, no hesitation.

I altered the front desk, how do I ask for compensation? Do I just outright ask my ambassador or complain and let her offer points?

I never made it M1, and I just wanted to know best practices. Got 10k points btw woot woot

If they offered 10k you probably could have gotten 20k

Cold showers are for psychos

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