Thoughts on how to approach the exit interview when leaving a job? Part of me wants to go in on all the issues with the job, company, clients, etc., but the other part of me wonders what it would actually accomplish.

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You have nothing to gain by being honest.

likesmarthelpful

^This is true. And whatever your thoughts are about helping the company fix its problems, know that whatever you say likely won’t go any farther than the HR person you vent to. They’ll file your comments away and promptly forget about them.

likehelpful

be respectful for sure, u may end up needing them for freelance opportunities in the future or whatever

likehelpful

They won't do anything. Let it go.

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Agree. If they want a consultant for how to fix their business quote them an hourly rate. In my experience they never listen and nothing will change for the people still there.

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Do not say a thing. They don't care. You're saying it all by leaving. Congratulations!

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To be honest, a bit surprised to hear this from an SVP. I echo what others say, but would add: Focus on the impediments that blocked you from executing on your charter as SVP. Avoid slander or defamatory statements.

I have to believe your feedback carries far more weight given the seniority of your role, at least compared to us minions.

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It’s a waste of time and the reason I always duck them. Just say you’re too busy “helping to transition the work” over before you leave. Drives HR nuts but it’s funny to watch all the emails and voicemails you get from them pleading to schedule an exit interview.

funny

I think you don’t lose anything by being honest because it can help other people. I once was very honest in an exit interview about my boss and the HR person told me this wasn’t the first complaint they got about this person which for one made me feel better that it wasn’t just me but to helps create a case to get bad people out of there. As long as your respectful it doesn’t hurt to give real feedback it can only help others.

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This industry is small. Sadly you’re better off saying nothing. You’ll see these people again. Or they’ll be your clients. Or you’ll need a reference. Take the high road.

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I was honest about a toxic boss. She had lots of people leaving because of her. After enough of us said something in our exit interviews, she finally got fired. We all knew we’d never work for her again so had nothing to lose.

likesmart

If it takes the company an exit interview to figure out the challenges/issues within the organization, then you’re better to be done with them and I’d keep it short and sweet. Saying anything honest can only hurt you in the long run.

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Nope

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Pick the top 3 or 4 problems or themes and address those. Be honest but respectful. Lying wont help anyone

As someone who spilled the tea in an exit interview and then came back to the same agency a few years later, they WILL ask you about it and if those same issues will be a problem if they rehire you. If you think it is something that will follow you or prevent you from a rehire in the future, my advice would be to avoid saying anything at all.

I got rehired once the toxic boss was fired. So depends on the issue.

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Honestly, it's better not to burn the bridge because life happens and you may need to go back to that company and ask them to rehire you. (also, a hard truth is that they really don't care about your feedback, they won't change, and anything you say will only be used against you in the future. A very small minority of managers are idealists who genuinely want to hear feedback and make things better, but the vast majority are not 🤷‍♀️)

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