{ "media_type": "text", "post_content": "Thoughts on utilization? Why is this metric so important in the consulting world, beyond ratings/internal contribution? Should this not be the responsibility of the firm rather than individuals?", "post_id": "586ef4449fc7a20010a70ec8", "reply_count": 83, "vote_count": 11, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

Thoughts on utilization? Why is this metric so important in the consulting world, beyond ratings/internal contribution? Should this not be the responsibility of the firm rather than individuals?

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I love utilization as a metric, if you think that's a metric you "don't have control over", hopefully you never end up in an industry job. You don't see salespeople saying that "sales" is an unfair metric because the market has ups and downs. It's used because the skills required to grow and maintain a network to get staffed are similar to the skills required to grow and maintain a network to sell work, which is what defines a partner. I promise MBB tracks it or something similar at an individual level, even if they don't publish it as an official metric.

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D11, let's add Consultant C to the mix. She really wants to do X but only Y is available. So she shovels shit (I.e PMO), is responsive and effective, knocks out her basic metrics, and lets everyone know that she wants to do X. She follows up regularly with the people she's worked with and met at DU. Her managers and partners send glowing reviews and fight on her behalf so she can get X. She succeeds and has a network behind her. That's who we need. You are at least somewhat right that the firm doesn't give a fuck about your career. You know why? Because it's YOUR fucking career. Take ownership of the process and, in turn, your success. If you think that any external party (e.g. Other company) cares if you succeed then you are in for a rude awakening. Make the most of every opportunity and do what you can to align your objectives with those of your leaders and you'll do great.

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Because that's how the firm makes money...

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You're right. That's why MBB doesn't use it.

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Seriously guys, get over the Big4 mindset. Utilization is a dumb metric. I could be working the exact same as my friend but his SOW budgeted him for 40 and my project budgeted 50. My util would be the same but he would look like a slacker compared to me but the project just won't let him bill more. MBB doesn't use it for a reason, if you hire 200 analysts and you only sell enough for 100 to be fully staffed, that's on the firm.

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Because it's an easy excuse to let go of MBA consultants without prior consulting experience

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Hard work is assessed at the engagement level. Utilization creates a rat race where doing long term work is rewarded over quality short term work. Also, I don't see how utilization specifically benefits the firm. The firm benefits, in the long term, from matching high performers with experiences that contribute to people's development. Utilization is a temporary cost reduction measure, that's all.

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I would spend more time on the bench and take all of my allotted PTO if utilization wasn't tracked

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It's amusing seeing folks post their utilization like it's their dick size.

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Utilization is a joke as a metric and is not directly tied to revenue. A project is sold at a discount rate and you could be on a super highly discounted project and bring in next to no revenue but still get 50 hours/week of utilization if that's in the pricing form that was approved. On the other hand you could be forced to bill only 40 hours/week on a totally undiscounted project. The partner looks like a rockstar bc they have insane margins and you get worse utilization than the guy whose project brings in next to no revenue but gets 10 more hours a week than you.

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Lol k1

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^ sheesh. How do you not choke on all that koolaid? Lol. How is @OP *equally responsible* for getting staffed as the practice leadership selling work and the firm's position in the market? You are responsible for being available, coachable and flexible - the firm is responsible for everything else.

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While not a perfect indication, good consultants tend to be staffed. There are obviously situations where utilization takes a dip based on bad timing between projects or a certain service line isn't selling.

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Well if clients are charging money for your time, the firm is paying money for your time...thus making you less valuable #notbrainsurgery

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Utilization = Revenue If you can't get staffed, there is usually a reason for it. The same people are typically on the bench while others are always staffed. Over time it shows who the better performers are in the ability to execute because that is who gets requested to be staffed. Gaps of 5-10% don't typically differentiate ratings at year end. There are always games played with engagement economics but generating revenue is why we all have jobs.

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OP stop separating yourself from the "firm" and the "practice". You are just as responsible for utilization and revenue as everyone else. If you don't connect these dots you won't last long. The firm does not exist to put you on projects you feel are good for your development

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Scanned first 20 posts quickly. Things that amused me: one poster saying "Know your bottom line -- revenue." (Revenue is the top line I thought?). Another who said, "not long projects -- I've been on 3 this year". Only 3 in a year is pretty long! Stopped reading then

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Yep, it's a firm metric at BCG.

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Anything to convince someone to go on aml

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Because the low margin meat grinder needs meat. Not genius McK consultants.

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High utilization is literally pure luck on projects that have multiple short SOW's. There is almost always 3-4 weeks unbillable between each, which is impossible timing to be staffed separately.

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Lots of complaints about utilization are related to firm/PPED failures and lack of controls. If the project won't allow you to bill 45 hours, then it is a failure of governance that allowed that model to be approved. If you aren't billing 45 then you should show as available for a project that does. Internal, if it is worthwhile, should come with commitment inthe form of a code that provides utilization.

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Can anyone tell me what the utilization targets are for each level within Federal Advisory and Federal Consulting at Deloitte? How different than Commercial?

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If you are on an FWA, do you need to meet your FWA utilization hours every week? I.e I am 75% so do I need 30 charge plus whatever admin hours to mercury? I am talking to my people consultant and she seems to think so. In a job that is highly seasonal, how is this possible??

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What's the lowest utilization you have had at any given time?

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Have you ever missed utilization? Does missing it lead to serious consequences?

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Do airline bathrooms average the highest utilization of any public bathrooms? Every time I go in its wall to wall w dudes dropping heat. Ladies is this the same for you?

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I pity those who revel in the "accomplishment" of have 100+ YTD utilization. Y'all got suckered by the firm.

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GT NY Folks- Tax A1 here, any insight on round tables for first year’s? People have said they generally never fire A1’s, is that true? Utilization is low so a little concerned.

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Associate, joined firm in October. What should my utilization be?

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I’m 2.5 weeks out of training and haven’t been utilized to the full extent. I haven’t been staffed and rarely have been asked to complete smaller one-off projects. Who should I talk to? MD? Associate? Other analysts? Broader question is ‘how do I ask for work?’

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Should I worry abt utilization in1st year? I'm on fed tax but nobody gives me work. I found state tax stuff to do but I'm don't want to be on salt forever.. should I ask for more state stuff?

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My boutique’s utilization firm wide is at 94%. What’s yours at?

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My utilization has been so low since COVID closed off the offices. Should I be worried? Should I reach out to my relationship/career coach? Change to another group/line of service??

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How am I expected to keep 2 interns and a first year and the GDC fully utilized when I and the rest of my team barely have things to hand off.

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Anyone know what is the year end utilization cutoff date for ACP this year?

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Hi 🐠, need some advice. Was told by my manager that time doing research (for info related to my client) is not client billable and has to be charged to the overhead code. This strikes me as fundamentally wrong, esp bc this is a flat rate project so the hours will just affect my utilization / internal metrics, not how much the client is billed. I asked for a non-billable code that counts towards utilization but was told my utilization is fine even though I’d be billing <40hrs & to use OH code

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Looking at the way people are laid off, utilization is just one part of it. It's so hard to pin point what is (proper consultants let go from projects, etc..)

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I was curious what other firms have set as their utilization goals for their different positions? Currently, everyone from staff to senior manager has a set goal of 90%.

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What are peoples’ thoughts on crypto currency - will be utilized or just a fad? Do people on here currently own them?

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Do principals also have utilization goals? Can they just choose to bill 0 hours on project and work “for free”?

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@PwC wbs 8 code counts towards utilization target? Been 125% on the 8 for 3 months. Either I'm rocking it or it'll come to haunt me later on.

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