Hello,

I have over 10 years of experience working in the IT industry..skilled in Customer Experience, Contact Centers, Software as a Service (SaaS), and CRM/CSM.
Hence all my skills I am still struggling since sept 2023 to find a position to pay me accordingly in countries such as : France, Benelux..

Any tips for positions such as "Head of Support"/ "Customer Support Manager"? I speak fluently French, Spanish, Portuguese, English and other languages ...

Hi everyone. I'm pretty early in my career (just over 1 YOE) & not really enjoying my current role as a Consultant/Developer because of the type of projects I get combined with some mobility issues. However, I'm really interested in technical program management or project management and I'm looking for any advice on how to get there bc I've been applying, but can't even seem to get a call back.

(Also would really appreciate some likes on this post to get my 11 likes out of the way 😀)

Can someone suggest good material for full stack web developer and any platform to learn and get good real life experience

Hi. I have just joined PwC India as a Sr. Analyst, from Campus. How many months/years of experience do I need before I can become an Associate?
Now I understand, it pretty much depends on my project and manager(s). Still, any good practices or suggestions to expedite the process?
Thanks a lot.

How difficult is it to move between Big 4 M&A Deals Practices (i.e. PwC->EY, KPMG->Deloitte etc.) and when is the best time—financially and otherwise—to make a move post MBA?

Fully expect this question to generate a lot of snarky replies but: what types of non-M&A roles could I pivot to with 10 years experience of PMI/execution work (consulting+industry)? I’m tired of deal work.

USI Producer Job, how is it? Currently an Account Manager and looking at this opportunity. Also, really any advice from service to a sales transition is much appreciated!

Hi everyone! I’ve been working as a product manager in an internal consulting department at Kaiser Permanente a on software product that maps and automates clinical workflows. Although my title is a consultant, my role entails the usual responsibilities of a PM (prioritizing builds and features, identifying business requirements, mapping user journeys and stakeholder management). Does anyone have any advice on ways to break into tech or suggestions of companies to look into?

Anyone know any companies or know of anyone that had no direct experience but was hired as a product manager? I have a background in marketing and some technical skills but I have no product experience. I want to pivot from marketing/operations to a product manager role.

What is the suitable level in Siemens for a candidate having 11.5 years of experience.

Who in here LOVES business affairs - if not how did you get into it and what would be your ideal position?

What was the deciding factor or inspiration that had you become a Math Educator? Was it a person? An experience? Drop it below! 👇

Hello! Has anyone ever built a campus recruiting structure for a company? Meaning they started from scratch and built out campus recruitment? What was the pros and cons? Also, what was your salary, how long did you stay there and did you enjoy building this out?

Has anyone transitioned from solely doing HR functions into Talent Acquisition/ Recruiting ? If so, how has your experience been? Did/do you like it?Has it been difficult?

Best way to learn python for free? I know r and sql pretty in depth but need to learn this.

Are all the Oracle certifications free irrespective of our team after we join Oracle? Or WT can do certification only of our manners assigns any to us?

Hello Fishes,

I have been working as a Management Consultant from Aug-21.
But the job role isn't what was told to me earlier. Hence looking to switch.
Any Help and Guidance is highly appreciated.

Total Exp- 6+ years
Exp: FMCG (Logistics and Supply Chain), Consulting (Team Lead)
CTC- 18 Lacs
Expected CTC- 25+ Lacs

Thanks In Advance.

Is it worth it to make managing director at a Big Four firm?

Hi all! Has anyone done a pre-MBA externship after getting GSAP and was up for promo at the same time? Curious if I would need to wait until my promotion is effective before leaving early. I reached out internally as well to check but figured I would ask this group as well

What’s the going hourly rate for freelance consulting on Brand Positioning work in San Francisco?

Influencer Marketing remains a black box in the business. In y’all’s opinion; Who are the key players in the influencer space?! Agencies, tech companies and private companies? I want to follow companies who are doing it big and correctly

Hi strategists. Has anyone conducted a scenario planning workshop for their clients? If so do you have any recommended exercises or tools or just advice in general? TIA

What is McK London WFH policy now? Is it still work from home any number of days of the week you want and project allow or have to go in a couple of times a week?

Anyone studying for EA or completed EA recently? If so, which materials are the best ?

Is anyone utterly confused about what they want to do long-term?

Any tips for moving up in a medium/large-sized legal department, aside from switching companies? I work in a collegial environment with plenty of opportunities to create more value, but the management level is fairly crowded and it seems the clearest path to get one of those roles is to be hired into it. What has been your experience? Thanks!

How much of variable pay is paid out in UST ?? In my package i have 4lac of variable component. UST Global IBM ??

Would a full time copywriter salary be higher for client side vs. agency side? Debating with a couple friends on it. Some say same. Some say lower at each. NYC. I know there are variables but...

What is the salary range for Senior Software Engineer in Oracle India? And can anyone explain the general designation hierarchy in Oracle?

If an employee mentions something disparaging or accusatory about their manager during an exit interview, how would you handle? What happens if what the employee said is slanderous and a “he said/she said” situation? I.e. employee claimed the manager made a disparaging remark about an item of clothing being worn by someone in accordance with their beliefs. If you opt to share the feedback with the manager, would the manager have a legal case against the company or former employee?

Hello. I currently work in-house as a Legal Operations Manager. I am working on a project to expand our network of law firms.

Any recommendations of boutique law firms in CA that have experience in commercial litigation for retail/fashion/apparel/home companies? Specifically consumer class action, unfair business practices, false advertising/17200, data privacy.

Thanks for your recommendations.

Anyone working in Pharma industry?

How do you invest and save for your children? I’m thinking about setting them up with custodial brokerage accounts but don’t want them to have a heyday at 18. Did you create irrevocable trusts or?? They are too young for earned income and I don’t own a business so no IRA investing opportunities here.

Dear IT whales!

My wife is working as a Quality Analyst (automation testing), has knowledge in Selenium. Just started her career, wants to understand which certification/course will add value to her career.
Also, whether there’s a good scope for jobs in abroad

Ugh, is that time of year again! Does anyone have any advice on how to handle "friends" and family members who spout conspiracy theories to avoid getting the flu shot

How many meetings a week do you find necessary when there aren't any special launches and/or campaigns?

Managers, how do you help your customer support team avoid burnout?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Will the customer support future be led by chatbots or will we still be necessary? lol

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Hiring managers, what do you look for as you’re going through resumes?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Tell me a feel-good story from work that will restore my faith in humanity.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Are you worried about how quickly AI support is growing?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Ways to destress during work as a customer support agent?

How have the skills needed for working in customer support changed over the past decade?

What are your tips for publicly responding to negative reviews?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Is outbound customer support typically less stressful than inbound?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?