How does everyone else’s firm track billable hours? My firm only gives billable credit for the hours that go out on a bill to the client. Anyone else’s firm do this?

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I’d quit. Not even kidding. That’s awful.

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Agreed.

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Our firm gives “credit” for billable hours for billing, admin tasks, pro bono, CLE, even donating blood 2X per year.

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Not at a firm anymore, but my last firm (big law) counted all client hours billed + unlimited pro bono + a set number (like 50 or so) of firm government hours (committees, recruitment, etc.) towards bonus. But make no mistake that even if you technically qualified for a bonus, the real number they were looking at was hours billed, or hours collected if you were extraordinarily inefficient.

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I previously worked at a firm that did this, and there is a reason I no longer work there.

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Should add: current firm counts all hours recorded to billable matters, plus a certain number of pro bono and hours in other categories (eg recruiting, training, committee work). But no bonus if your realization % is below a certain floor, so it does matter if you’re horrifically inefficient.

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I used to work for a firm that only gave you credit for what was actually collected!

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It was. Was there less than 2 years. Same firm has forced everyone to work in office since the beginning of covid.

What’s the difference between partners cutting hours for “inefficiency” and cutting hours because they don’t want to bill the client the full number of hours?

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Yes, because the only metric firm management will see is overall realization (charged/billed). There are usually protections in place to prevent partners from giving away too much time, although it does happen and when it does associates will often be blamed even if it’s not their fault.

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My old firm did this and I didn't realize it wasn't normal. I left and am so much happier actually getting credit for the time I put in. I'm more productive too (revenue wise) because I'm so much less anxious.

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No that’s awful

No, that’s awful ☹️

This is how the firm I work at operates.

EY does the same thing, although they’re more sneaky about it. There’s pressure not to bill beyond what is ultimately billable to the client, so people end up “eating time”. It’s an awful system

We get credit for hours worked. If our partner writes off our time, it doesn't hurt us in any way.

My firm does the same thing and that is why it’s so hard to meet my hours

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