I never thought I would find a job I feel so comfortable in, especially with my ADHD and social anxiety. My supervisor said she is very impressed by my customer service skills and has nothing she can point to for me to work on or improve. She was even impressed with my reaching out about changing my schedule. Finally, I have a managerial team that I can talk to. I honestly can hardly believe it.

I feel like every company lies about “working your way up.” You’re never allowed to blatantly say that you don’t like your position and you’d like to transition to HR or Finance. It’s almost as if once you get in claims, you’re stuck.

If you’re a manager and you see an employee that wants to branch out into a different department, why would you keep them boxed in for 2+ years?

Are there some background mechanics that I’m missing?

How much does KPMG KGS offer for
Role: Consultant
Location: Pune
YOE: 9
Profile: BA, Financial Services Solutions

How do you all keep up with trends in risk and internal audit?

Is there any bench policy in amdocs. My project will end in january. What will happen after that?

Why are most Indians obsessed with Jockey?

I have seen this since college days...

Which country is good for dating as in where can I get good girls to date outside India? If given an opportunity, which country you would like to move to?

I’m considering going to grad school in Dublin or Sydney. Can anyone tell me what gay life is like in either of those cities?

Can someone refer me, I'm a project lead with 9 years of experience, looking for a lead role.

Skills : Splunk, basic of tailwind css, html...

Notice period 3 months

Are there any RPA UiPath openings in any of the big 4? Is lateral recruitment happening for these roles? Thanks in Advance

How do you deal with ambiguous feedback?

Best firms for healthcare transactions?

You guys think that buying CGC or TLRY now that they’re beaten down are a good Long term play, or do you feel they still have more room to fall?

Okay finance gurus, I have an idea and interested in your thoughts. Might be a bad one so be gentle 🙂. I have a 2 yr old and another on the way. Need to start planning for college. I was thinking of buying a condo or 2 in lieu of saving and selling them down the line for tuition. Condos downtown are pretty inexpensive (T3) so it’s financially feasible. But is this a good idea or too risky?

Is stock market surging tomorrow?

2017 Lexus IS 200t F Sport for 32k plus taxes...? (33k miles) Yay or Nay?

What's dating like in SF? New to the area.

Whats the grade pay at M3 level for someone having 7.5 YOE and automation testing ??

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Tell me a feel-good story from work that will restore my faith in humanity.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Will the customer support future be led by chatbots or will we still be necessary? lol

Hiring managers, what do you look for as you’re going through resumes?

Creative ways to respond to customer concerns without sounding scripted?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

What are your tips for publicly responding to negative reviews?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Are you worried about how quickly AI support is growing?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Ways to destress during work as a customer support agent?

Managers, how do you help your customer support team avoid burnout?