Intraoffice communication. What is your agency using? Slack? Workplace? Something else? Like it or hate it? Too many questions?

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slack is great. don’t do teams. it’s awful

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“Oh you didn’t get it? I sent it to you on slack” drives me nuts.

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Yes, there are better chat platforms than others. But the real issue is that people don’t know what information should be conveyed over chat vs email and vice versa

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Don't use slack. Their updated privacy policy is there is no privacy. Email for work. Text for personal. If it needs to be a back and forth, schedule a meeting. Or swing by my desk. There's a reason we're all in the same building.

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When I was agency side last year, we used Skype for Biz. Probably the worst chat program ever—bad UX, infrequent notifications, impossible to search past convos. Much happier with Slack at my new place.

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Slack for immediate comms, email for longer documentation and communication with clients, workplace for sharing inspiration and insight.

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Teams is the default because it’s cheap. Only use Slack if it’s client hosted. Teams has gotten better with integrated web meetings and a lot of plugins. Plus the document collaboration and planner are useful for basic tasks. Our problem has been less the platform and more people just throwing things into chat and assuming someone else automatically becomes responsible for it.

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Pretty much only slack. I get like, max 2 emails a week. And it's wonderful.

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We used to informally use slack and then transitioned formally to Teams (I.e. mandated to use across agency)

Slack is better in many, many ways but the ability to collaborate on work in Teams is great.

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We use Teams.

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I wish we used slack more

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Slack, email, desk phone, cell phone, text, sticky notes on desk and in person meetings.

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Slack but with channels for announcements, departments, fun stuff, private channels for small teams and then a company wide rule to use threads in large channels

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Slack fans: how do you keep up when you’re away from your computer or need to go offline to focus on something? And how do you keep a record or refer back to things? That’s my issue w all chat based communication. It slips by, especially w a ton of people in a group (so tons of responses) vs email which lives in my inbox until I deal with it. Tips welcome

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Yes go through all of the settings.

I set Slack to only notify me if someone mentions my name or directly messages me. I also set it to send me an email if I am away from my computer. This allows me to not have Slack on my phone at all.

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No matter what they invent, nothing beats stopping by in person.

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We use a program called “Teamwork”. I had never heard of it before working at my agency.

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