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Chief
I mean… pandemic… come on. They’ve been bleeding cash and staff for a year and a half.
Chief
Your choices are accept it, choose another vendor, or watch them go bankrupt. And all the other vendors are doing the same thing. No valet, no housekeeping during stays, no in room dining, no lounges. There’s no money and no staff. I’m sorry you’re not getting the Bonvoy Silver experience you think you deserve. I’m sorry the worldwide global pandemic that has killed millions and thrown millions more into poverty has inconvenienced you, I really am… but I struggle to see any possible way you can spin this to be Marriott’s fault.
Rising Star
Section 4.3.c.iv
https://www.marriott.com/loyalty/terms/default.mi#elite
You're only compensated if they don't give you points in lieu of the lounge. They also specifically state in the T&Cs that lounges may be closed due to the pandemic.
Really? Where did you find this out?
The lounges they’ve been just giving points. I was offered 750 a day 🤦♀️
Chief
Yeah it’s hard not to laugh at them. 750 bonus points is such a complete joke