Our sales team keeps promising clients unrealistic security guarantees that we can't possibly deliver. It's making my job impossible, and it feels like a disaster waiting to happen. How do I push back without being labeled as 'difficult'?

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Has legal been engaged?

I would raise it based on evidence and where they are reaching. Ive done something similar where they described it as way more mature than it was, then i went through with examples, breach and attack data, ttp’s and explained why this was a problem. We agreed to pair back wording and make sure that the reach is not in contract.

Dont forget if its in a contract (depending on location) its potential commercial suicide.

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