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The only generation I blame for anything and everything wrong with the world today, including shortcomings on younger generations, are the boomers.
Facts
Management issue. Are you setting clear deadline and expectations? Do you set priorities? Do you have a culture where they’re free to ask questions and not penalized for not knowing something?
From what I’ve seen in zoomers, they have a lot of anxiety regarding mistakes and questions, so they’ll take too long on tasks trying to figure out something on their own as opposed to asking their manager for help which would allow the work to be done quicker.
So, make sure they know they can come to you whenever you’re stuck. Your job is to manage, don’t make your team feel like they’re bothering you or doing something wrong and you’ll see a lot of improvement.
I do. We use Trello, so whenever they’re tagged in assignments or when dates are set they’re automatically pinged. I’ve also let them know more than 2x they’re free to ask me questions, share concerns, or ask for clarification. They also know who to go to for tech support
There have been snarky, lazy, and rude people in every single generation for pretty much forever. This is probably you being biased towards young people more than anything.
I know that, but it’s kind of you to assume. I’m clearly referring to the stereotypes journalists have published about Gen Z. My subordinates aren’t of any other generation
Hire people that take pride in their work regardless of age / experience.
I’m not the one hiring them, my boss is
Few thoughts, take or leave as you see fit. Think of them less as subordinates and more as your team. Build a relationship where they care about the team. You said you’ve told them they can ask questions, but have you worked to foster an environment where they feel safe to do so? I’m a zillenial so I can relate to both millennial and gen-z. From my experience and what I’ve seen, words don’t matter, it’s actions that show them they can trust you.
I used subordinates as the (I think?) official term but I’ve treated them as collaborators and wanted them to work with their teammates as such. I also answer any questions they have whenever I can (we’re fully remote so we use Slack to communicate).
My boss got back to me and thinks the cultural communication differences between me and some of the international hires were misinterpreted. My directness may have been interpreted as mean or closed-off to them, so I’ll work with them on a communication technique (if that’s the right word) to prevent that from happening again.
Thanks for your advice. I’ll keep your suggestions in mind!