What's the best company you've ever worked for in customer care, and what made it the best?

Hi Dolphins,
Please give me 11 likes on this post so I can get DM access. Thanks in advance! 😊

How is it like working in consulting vs big tech vs government vs industry (as a non Cs person)

Is Kpmg Bangalore calling back to office ? What is the current status there?

What is SUNDRY allowance in Accenture?

Looking for regulatory and statistical reporting roles within Pune.

Hi Sharks,

I got an Offer from IBM India. My tech stack is SAP Successfactor.
I have two questions :
1) What is the maximum CTC i can negotiate for band 7B ?
2) How is SAP Successfactor practice in IBM ? Are there any good projects?

Would it be practical to look for an apartment 10-15 kms away if the office location is Marathahalli?
Location of choice would be hebbal, thanisandra, avalahalli and other similar ones.
Would it make sense to reside in such locations and travel to work?
Would like to hear from folk who are/have done the above?

Hi all,
I’m keen to explore opportunities outside lab in healthcare/life sciences as either~> Market Research Analyst,~> Business Development Manager,~> Management Consulting,~> Product Manager
I have a PhD degree in Neuroscience (4+ years of experience managing multiple projects simultaneously, with 5 first author publications, 600+ surgeries on mouse brain studying brain injury and link to Epilepsy) 1+ industry exp as Scientist.Need some references or links who can help me connect to companies

Looking for information on companies hiring EMT-Bs in and around Clearwater, Largo, Tampa, FL.
Looking to hear which places I will be able to get a higher salary. Working as an ER tech or privatized ambulance.

Interviewing for BIOLIFE today and looking to gain insight from anyone who works for the company.

I think we have tried our best to explain to hopeful “Magas” nothing is changing and trump just needs their money. They hate logic, facts and truth. Can we please stop wasting our energy. 😅

Hi All, which is best company to work for cyber security employees?

Anyone have a good sample/model clause for Feedback? (software development context)

New to the city and looking for people to hang out with!
23F, if that matters!

Does anyone know whether Deloitte would help to obtain LMIA when your work permit/visa is about to expire? I’m at the junior level and not eligible for any streams yet.

Are women always catty in this line of work? Came from IT/tech and my experience was entirely different…

Does Deloitte official can get paternity leave in his 1st year ? If yes, for how many weeks he is eligible ?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

How do you prevent the negativity of your job from impacting your personal life?

Any suggestions for how to find a fully remote customer support job?

How to stop customer service from ruining your day?

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

When you’re applying for customer service jobs, do you customize the resume objective for each?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

How have the skills needed for working in customer support changed over the past decade?

Managers, how do you help your customer support team avoid burnout?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Tell me a feel-good story from work that will restore my faith in humanity.

What's your worse experience working in customer support?

Here's mine: I was working in the call center and I was explaining to a customer that he had used up all his credit and that's why he couldn't surf the Internet on his phone. He started to insult me for 8 minutes and, due to company policies, I could not hang up until he had finished.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Hi fishes, do you get paid by the hour or receive a salary?