After a decade-long stay in user/tech support, I decided to study towards a UX design certificate taken that I already have some experience with pain points of a user's journey in SaaS products.
I have been monitoring the market since last year and now that I am almost completing the course, I am struggling to find a junior role (remotely).
I guess the market is filling up quickly with individuals who have a similar journey but do you have any tips or suggestions to land even an internship?

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That’s correct. Hiring for junior and mid level roles has slowed down. If companies hire they look more towards senior roles at the moment. Juniors often get rejected because of lacking experience.

I’d like to give you the advice to work on pro bono projects to add to your portfolio to counter that argument. Look for platforms that look for volunteers. Sometimes there are UX roles available.

Another avenue is to apply as UX researcher as those get hired more frequently at the moment.

You are also experiencing a harsh wind because there is another firing wave going on.

Agree with this response. Also, UX design certificates are not really a familiar standard in the space. Contacting recruiters in this space will help and having them really market you will help. Make sure you're active on LinkedIn.

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