Agency folks – What’s the determining factor when you make the jump from Senior-level PM to Program or Project Director? Do you find that leveling up requires putting your “account” hat on? More experience with production? Or is it more about developing and mentoring a team? I have about 10 years of experience, am PMP-certified, and have managed a team of 3-5, yet I’ve never actually gone for a director-level role.. Wondering if it’s time I do

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In my experience, team members who level up to a director, portfolio manager, program manager (depends on what the agency calls it) has more to do with their ability to think of the overall business and agency profitability. Big picture thinking is what’s needed. Rather than thinking about individual project completeness, budget and client satisfaction, you think how your portfolio of business impacts the overall agency and you lead accordingly. PMs don’t always manage other people, depending on the size of your org, but that experience is helpful as well

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Sr. PMs (to an extent), and PMs tend to be individual cintributors. ADs and Dirs, in additiin to the things mentioned by VP, D & O, generally oversee other PMs - first their work, then as their managers.

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