Anyone moved from consulting into a customer success role? I’m being recruited for one and think it would be a good fit. ~1.5 yrs experience in tech consulting on implementations.

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Primarily interested in how the skill sets translate and how to best frame my consulting experience in interviews to show that it would translate well to customer success. Any advice?

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Definitely feasible, i was able to make the move and just accepted a job in CS today.

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4 years ECM consultancy into Accountmanagement here. You'll notice you'll lose your technical edge overtime unless you choose to specialize in selling 1 specific piece of tech (let's say servers). I went into sales to up my social selling and im fine with losing the tech edge. Maintaining both will be difficult in my role. I chose to specialize in sales and willing to sacrifice technical knowhow for now.

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Didn’t come from consulting but managed folks that went into customer success. What are you curious about?

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Hey Fishesh,

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YOE: 11
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