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You should know that it is not an easy job but that with the simple fact of being part of the 911 team you already have a family that will always support you, on the other hand, it always issues the simplest answer in sight, do not complicate things, imagine that the person who is in an emergency does not seek to solve a 500 line crossword puzzle.
To make sure you're as prepared as possible for tomorrow, it's a good idea to brush up on the basic duties of a 911 dispatcher and the expectations of the CritiCall test. You should also take some time to review any policies and procedures your hiring agency may have in place, as well as research the specific criteria for successful completion of the test. Additionally, if you haven't already, practice active listening skills to ensure that you'll be able to quickly understand and respond appropriately during the interview process. Good luck!
If you are one of those people who needs to be in preparation until the last moment, you can continue looking for examples of strong calls on the internet and analyze the situations.
Well, I would recommend you relax and sleep well, it is clear that the brain works better when it is not saturated with information.
They most likely ask about your background first, training and experience. Just know the basic duties and the procedures. I hope everything went well.
Familiarize yourself with the communications equipment they use. Be aware also of the challenges they face on the job.