Hi - I like displaying my position/role title, but not my full company specific (easily identifiable and not so anonymous) title as it appears from my LinkedIn account. Is there a way to delink my LinkedIn from fishbowl, so that I can just type out my position title so it appears as a vanilla less descript title e.g. "Program Manager"?

Credit suisse or Barclays? Both offering same amount.

Hi team

I need you suggestions on
IQVIA or CAPJEMINI.

Skill : Manual ,API , ETL .
Yrs : 6+ yrs
Iqvia offered 1 lakh more than CAPJEMINI.

Need your help on this .

Will production even be fun when we go back??

I’m pretty passive when I’m disrespected by creative but I think it sets a bad example for my team. If any of my reports were spoken to the way I was I’d raise hell...how set example?

Does anyone have any connections at local hospitals? Moving to Charlotte this summer with my girlfriend who is going to be an R.N (Registered Nurse) and she’s currently job searching, thanks!

Hello Team, who are from Risk Advisory function, want to connect with all of you, we are on same domain.@USI KOLKATA @RiskAdvisory

Has anybody given nab codility test.please let me know

It’s the discipline - the secret behind 100’s of Indian American companies is now automated and reduced to 1 hr a day job: 1. Post content, trainings to attract a candidate to your Bench 2. Share bench to other recruiters and clients 3. Connect with chat and close contract

Anyone noticed that with aerobic / cardio exercises it gets more difficult to focus? It is like my mind a TV and someone else gets the remote and goes through every channel every 30 seconds or so

10 years sales experience selling eyewear to eye doctors. If I were to transition to tech would I have to start as a BDM? I think that would be a pay cut for me. Thanks

What's the org structure at Deloitte? Is Assistant Director at EY GDS same as Director at Deloitte India?

So I worked from home yesterday and my husband had a sneak peak on my meetings with clients (which I’m very new to being a senior). He mention that I should read some sales pitch books of some sorts so I can get a process down and not be drain from having genuine conversations with every client. I think it’s a great idea. Anyone have thoughts or recommendation?

Slaloms YOY increases at the consultant level?

3.5 years out of school, 2400 billable hours last year in TRS and just got promoted. what kind of year end compensation should I be expecting? Bonus and new salary

Considering Accenture Federal Services offer, what is the performance (yearly) bonus structure like?…verbal offer, waiting to receive in writing, but wanting to get ahead of knowing what it will look like year after year. This is pertaining to Associate Manager and up roles in Strategy&Consulting Tech&Industry Advisory.

Looking for a composite artist that can help with a personal project. Need someone that is a photoshop master, and can possibly add some illustration of necessary. Recreating a couple images. DM me if interested and available. Would love to chat and figure out the best way to bring it to life. Thanks!

Any tips on how to navigate colleagues and clients that talk over you? I struggle with speaking up esp when I get interrupted or my comments get ignored then reiterated by someone else.

Tell me a feel-good story from work that will restore my faith in humanity.

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Is outbound customer support typically less stressful than inbound?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Ways to destress during work as a customer support agent?

When you’re applying for customer service jobs, do you customize the resume objective for each?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Managers, how do you help your customer support team avoid burnout?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Are you worried about how quickly AI support is growing?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Hiring managers, what do you look for as you’re going through resumes?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

What are your tips for publicly responding to negative reviews?

How have the skills needed for working in customer support changed over the past decade?