I'll always remember this lady called at 7:01 am and swore I was the person who spoke rudely to her yesterday. She cursed me the hell out and asked to speak to someone else. Like yes, ma'am. I don't want to help you anyway. Good morning to you too.

I'll be completing 24 months at level12 on sept 30.
when can i expect promotion and how much hike.?

Curious on some entry level (2years of experience) ux designer salaries in the Charlotte, NC area? Currently making around 60-70k.

I need to think of a game that will eventually get a $2 billion valuation. Any ideas?

I got a offer from HCL.

I have given joining date of my previous company with a difference of 1 week and submitted joining form.

Will there be any issue in BGV.

I am worried about it.

Can anyone please suggest what I can do at this point.

Have a week to prep. Anyone wanna case in prep for strategy firms? Was interviewing for MBB so pretty well versed just need a refresher

What was the signing bonus for MBA hires that just received offers this fall?

Looking for help/advice for case study interview in consulting firm in Canada. It’s a role in supply chain/retail vertical- I come from a merchandising background in retail

Hello Fishes , I am a product manager currently in Bangalore for a product company based out of US.

I hold PR from Canada and planning to move to Canada.
I am unsure of Product management function in other companies in Canada. Any suggestions for me ? What are the firms I need to look for? How do I understand the culture for PMs before I apply ?

Debating between super high end luxury building in West End and decent managed building (no amenities) in Back Bay. 30 yr old M. Given change in social scene with COVID, where do you recommend?

Are any of you sleeping all the time? Like all the time? I wake up, get some coffee and then I have no idea what to do from there. I have no reason to be awake.

Do you like working in thoughtworks why or why not?

GME and AMC are not doing well today 😂

Coming from ACN, senior analyst, 3yrs total experience so far & wanting to get into the data analytics/BI work. Currently have had experience working with SQL developer, OBIEE/OBIA, Teradata in ERP and Healthcare projects. I also have my AWS Cloud Practitioner Cert, hoping to eventually get the Data Analytics Cert later. What are my chances of finding a role with another company that'll let me work in BI/data analytics and build up my skill at the same time? Been thinking of leaving ACN.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

When you’re applying for customer service jobs, do you customize the resume objective for each?

Hi fishes, do you get paid by the hour or receive a salary?

Creative ways to respond to customer concerns without sounding scripted?

Managers, how do you help your customer support team avoid burnout?

Hiring managers, what do you look for as you’re going through resumes?

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Tell me a feel-good story from work that will restore my faith in humanity.

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Any suggestions for how to find a fully remote customer support job?