Project has not been going okay over the last 3 months, but continues onward through December. My client is beginning to have layoffs. Additionally, the client employee attitude towards consultants has become very negative.

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Understand morale takes a hit when there are layoffs so your contacts are probably stressed about their own jobs. No one likes consultants knowing they’re getting paid when they see their coworkers getting laid off - also depending on what the work is that you’re doing they may see you or your project as part of the reason for the layoffs.

Outside of that, don’t let their problems and stress become your own. However, it is client service so you should continue to be positive and polite in your dealings with them. Any stress you get from interactions with them, seek someone to vent to outside of your team and/or burn it off with some extra curricular activity.

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Thanks P1, I’m the only person left on my team that hasn’t been rolled off so I haven’t had a team to discuss this with. I’ll need to reach out to my senior manager and identify how to correct the ship and keep it moving.

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How should I cope with all this happening aside from ensuring the project is providing value to the client?

If your SM isn’t aware of the situation, it’s good to get their help in managing it. It’s also an opportunity to show that you’ve been handling it well and (hopefully) are bringing them in only because they now need to know before sh*t hits the fan.

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