Traveling to Mexico City for vacation. Trying to get into a top restaurant for dinner and they're already booked. Anyone know if the CSR card or any others can help out to get a table?

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Isn't that what the Visa Infinite concierge is for though? I thought they do that (and that's how they compete with Amex Platinum)

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Amex Plat's concierge is solid. They often have agreements with the restaurants to keep a table in reserve for card holders. CSR claims they just ehh leverage their brand name to get a reservation...If the dinner really means that much to you, you can try enrolling in Amex Plat, securing the reservation in your name, then cancelling within 30 days...?

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Or ask a friend with Amex Plat to make the res for you haha. EY used to sponsor that card for frequent travelers and I was really happy with their concierge for restaurant reservations. Good luck!

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If you're staying at one of the top hotels (St. Regis, JW, Four Seasons, etc) they can def make reservations for u... all the top 3 restaurants (Pujol, Quintonil, Biko) save spots for hotel guests...may not always work but I've had luck with that at least 4-5 times in CDMX

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God dammit fat finger post. They may still be able to pull a table for you***. Visa on the other hand just calls for you, and if it's booked up, it's booked up. But also, Amex has been doing this for a lot longer than Visa has, and their concierge team is more experienced. Example: When I asked them to make me a reservation at Per Se, they called at 9 am on the dot 60 days before the reservation date to get that table for me. This is A+ service that other concierge services aren't able to deliver yet.

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Yeah it's like a communal secretary. Anything they can do, I can just do myself lol. I'm still salty Uncle Ernie asked us to downgrade our Plat cards. 😡

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EY2, Amex has an agreement with some restaurants where they'll hold a table for cardmembers, so if it's booked up, they may still be able to@

Able to@

Good to know, it's basically useless ha

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