We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and ensuring a positive customer experience. Your ability to communicate effectively and handle inquiries with professionalism will be key to your success in this position.

Cross-posting: What was your narrative in interviews for wanting to leave biglaw? Presumably you didn't just say I hate working 60+ hours per week in a disgustingly inefficient, top-heavy organization.

Just how bad would it be to quit without a two week notice? I’ve been bait & switched into a horrible role, overworked to the point of having medical problems, and no amount of diplomatic talks with my manager has improved the day to day. My mental health and my personal relationships have been on a steady decline.

I don’t have another job lined up yet. But I’m danger close to quitting and taking my chances with freelance. Could it be worth it?

it’s been 3 years in this city and I really need to hang out with someone other than my boyfriend. But I’m terrible at “networking"

I feel lucky my family didn't catch covid19 from me- there is no way to really protect them

Does anyone with adhd ever feel like they just can’t wake up? I feel so lazy but I want to be so productive. Also, lately when I take my medicine I can’t even focus on work just other things.

I am manufacturing engineer with 4+ yrs of experience looking for a career switch. Please suggest

My team and I are looking at upgrading our invoicing system for catering gigs as our catering popularity is growing in our area.
Looking for BEO/invoicing/contract software that’s easy to use, saves menus, and not too terribly expensive. Recommendations?

I'm looking for referral in hcl. Is any vacancies related to Informatica power center then please refer

I want some advice, i’ve taken interest at BNSF Railway. I was wondering if y’all have any advice for me as i’m applying for an accounting/finance internship with them for the summer of next year. :(

I recently joined Grindr……. 😵‍💫

Can Grindr be used as a dating app?

What if institutional investors really buy into futures and drive BTC really high, as opposed to short selling them! Anyone have FOMO?

Any recruiters here that do onboarding? Also, to what extent.

For getting promotion who take the main decision? Manager, Supervisor or HR?

Dear Partners-
Have any of you switched firms to make P? Worth it? Tips? Have always planned to make at my firm, but my firm isn’t keeping up their end of the deal, so I’m job hunting....

Need some urgent help can anyone DM me, Please

A lot of security pros I meet are not in a good place emotionally because it seems hopeless. However, some are just fine.

What are the coping strategies that work?

I will start - mine is to find the funny in everything from lack of patching to supply chain hacks.

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Hi fishes, do you get paid by the hour or receive a salary?

How do you prevent the negativity of your job from impacting your personal life?

Managers, how do you help your customer support team avoid burnout?

Are you worried about how quickly AI support is growing?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Hiring managers, what do you look for as you’re going through resumes?

Tell me a feel-good story from work that will restore my faith in humanity.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Creative ways to respond to customer concerns without sounding scripted?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

How have the skills needed for working in customer support changed over the past decade?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.