We live in an apartment first floor. Recently, new neighbors moved in on 2nd floor exactly above us. They have 2 young kids. Throughout whole day we hear their noises running and playing and we hear stepping noise whole day non stop for almost a month.
We have been staying here for almost 2 years without any issues. We love our place and everything. Community office staff is also great but we are just clueless as what to do. Should we bring this to attention to the office or any other options?

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No worries. That will stop when they turn 10 years old.

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Yeah lol 😆 🤣

Your building may require tenants to put down rugs if they are in units above others. Check with your landlord but unless it’s excessive during quiet hours, there’s little you can do. :(

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True 👍

I've always just viewed that as apartment life. There's not much that can be done about it in my opinion. If it's wayyy excessive, you could try taking to the upstairs neighbor, but may or may not be received well.

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So true, I just wanted to know if there is any option that we can utilize but looks like very less to no luck in this one

As a parent and landord, a few adds-- that family probably wishes they had a different setup, too, but not much they can do; except I wonder why the kids aren't in daycare somewhere? Front office could conceivably offer soundproofing or a unit switch at no charge? You could theoretically do some DIY soundproofing, not that I'm saying I would want to either.

Thank you for your insight 🙏

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Ask property management to switch units (transfer lease) only way to fix it

Yes…you must report the inconvenience you're experiencing and given the option to relocate or move.

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