What roles other than outside sales can you successfully pivot to from account management?

I’ve worked for several Fortune 500 insurance companies and the brokers & clients get more demanding every year. Can anyone relate? Also, internally the processes at my company are a nightmare, it takes forever to get issues resolved. I’m completely over it, I think it’s time for a change!

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You have the skills for management so I would say you could easily transition into a operations manager or business development. You will get to exercise the problem solving and communication skills you have

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You could go into operations as well, but I also think customer success might also be an option but I guess that's still sales? Or it might be that your role is fine, it's the company that's the problem

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I’ve been eyeing Customer Success but most openings seem to be IT/software related.

And, yes, I do agree that part of it is the company/management…

Sounds great

I know someone who pivoted into Account-based Marketing where they focus on developing marketing campaigns that target specific accounts. Your experience in account management can be valuable in this role, as it has given you an understanding of clients' needs and the ability to develop campaigns that resonate with those needs.

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Nailed it! 😂

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