When you're working for years ensuring customer satisfaction x1000, then go to another establishment and get unsatisfactory/bad service... How does that make you feel? I understand not everyone has the heart for this job. It requires a lot from you emotionally and that’s probably why many people can admit that they couldn’t do it because it meant giving up a piece of themselves to serve others.

Any one here from HCL Bangalore working DBS project as a L2 Enginner?

How much time does Mindtree HR take process offer letter?
She said "I'm sending for approval".

As things start to open up fully, some of my institutional clients are sending notices that we are expected to do X activity over zoom from here on out (things we used to do in person). Clearly it’s a cost cutting measure. Anyone else feel like filing for telephonic appearance so the insurance company can save a buck isn’t going to sit well with judges who prefer in person attendance? I hope they deny all of them so my billables don’t suffer. Less travel = more desk bs I have to do to hit quota

How are people networking in the entertainment law space during covid? Mainly curious about the music industry.

My girlfriend and I have been in a long distance relationship for 8 months now. We talk every single day online and recently I went to visit her for around a month. It was great and it seemed like the relationship was stronger than ever. But one week back after visiting her, I felt a strange detachment from her and our conversation topic got repetitive and stale quick. Any advice?

Has anyone gotten an offer from MBB and is willing to give me a case? Pls DM

I got power and internet back last night but I have no pressing matters so my bosses don’t need to know that 🫣🤫

Anyone know a good divorce/family law attorney in VA burbs, specifically Arlington or Alexandria?

Hi Fishes,
What is your take on WILP in MBA (offered by Institutes like BITS Pilani)?

I seriously need to take a decision on whether to continue working and enroll in MBA or go for a full fledged MBA course.

Please Help!

Have you ever seen a client fired in mid-production?

Could I pull off asking my manager from J1 for approval of freelancing on the side? It’s quite common anyway for designers I think. And then my j2 can be “freelance” even though it’s full time?

Is there a possibility of layoffs in Barclays India?

Planning on retaking reg in three weeks. Got 62 and weaker on all the main section in Q4 2017. I didn’t do well on the time management and sims. Any suggestions? Is it enough time? Need motivation.

What was your average YoY salary growth for non-promotional years in big 4 advisory? I got exceeds two years in a row, is 8% annual increase per year too optimistic?

What’s a good comp package for a Director level industry role non HCOL? ~11+ years of experience in big 4

Anyone at UBER willing to provide a referral or recruiter connection for a Senior Strategy & Ops Manager opportunity.

Happy to provide more information via DM.

Background: Strategy Consultant with 8+ YOE.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Hi fishes, do you get paid by the hour or receive a salary?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

How to stop customer service from ruining your day?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

When you’re applying for customer service jobs, do you customize the resume objective for each?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

How do you prevent the negativity of your job from impacting your personal life?

Tell me a feel-good story from work that will restore my faith in humanity.

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

How have the skills needed for working in customer support changed over the past decade?

Managers, how do you help your customer support team avoid burnout?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!