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Is it an up or out culture?
Try to have an open discussion about the employees priorities, if career growth is important then change is needed but if all they want is stability then embrace a high performer who will not ask for raises, promos, etc…
I don’t understand what conversation is warranted. If there’s no problem with the employee’s performance, what is the company’s interest in growth?
What is the opportunity for growth in question? If it’s management, perhaps the employee does not feel confident in their ability to manage people, or simply doesn’t want to. Both of which are fine - we cannot force promotions and career ladders upon staff. However if it’s a confidence level, maybe ask the employee how they feel about the opportunity and what they feel their strengths and weaknesses are, to identify areas of training they may need. Or maybe they want to grow in a direction that wasn’t offered.
If it’s a vacancy issue with succession, hopefully other candidates were identified as well.
Rising Star
You accept that the employee is content being the best whatever they are that they can, and not try to push them into promotions.
"Keep up the good work. Here is your 3%. See you next year"
3%?!?! Can I come work for you guys?
Rising Star
The best manager I worked for always had difficult conversations early. You always knew where you stood, and there were never any surprises.
Rising Star
I would start by understanding what success looks like to them. I have met excellent employees who genuinely enjoyed their role and had no interest in moving up.