Any Chase Sapphire Reserve card members receive a personal phone call from their local Chase (local number too)? The person asked about my experience, but I said I was not aware of personal phone calls being made and did not feel comfortable talking any further. He then asked to send me an email as proof that he is affiliated with Chase. I then hung up. So weird.

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Posting as :
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That’s not that weird and not just sapphire reserve card. I get a call from the chase down the street a few times a year. They are simply cold calling trying to drum up business and offer you some “exclusive” offer, say a new credit card you are pre approved for an upgraded checking account. Used to work at a bank and it’s just standard practice. I imagine they are hurting even more to get people through the doors now given they were pre-COVID. Unfortunately just don’t need bankers except for maybe loans or mortgages but even then can do that online as well.

That sounds weird. I would say they should send you a secure message through Chase to verify.

Also I don’t answer phone calls from numbers I don’t recognize.

I have the reserve card, and had someone from my local chase bank call me a few months ago, at the beginning of Covid. He left a voicemail saying he was reaching out to see if I needed help with anything. Not sure if it helps, I never called back, and he never called me back either

private client banker called me a bunch of times when I was debating about getting sapphire banking. he got the hint after I didn't pick up his five calls or respond to his emails.

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