Every time I actually want to use a Marriott suite night award it’s never available. I don’t understand the policy.

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The policy is “you’ll get it, maybe, if we can’t otherwise sell it”

SNAs are useless

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Travel rewards took a nosedive in 2020, and SNAs are a standout example

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I’ve never had any issue using it. 95% of the time, i got an upgrade

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I've had them go through during a very busy event in a major city. I was really surprised. They are easier to use overseas from what I understand too.

Hotel status is useless besides lounge access. I have had zero upgrades over the years with my status

I've had it where the app says you cant even elect to use SNAs and then i called Titanium support and they added it on the backend to my reservation. But yes, mostly useless. I'm trying to use 9 next week and don't have high hopes

Following up on this.. miraculously my SNA request was approved for 9 nights, was upgraded to a full suite club level at the JW and only paying $300/night. If you don't see the option in the app try calling support, but its a toss up whether its approved

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I use all the time when doing personal travel

Call hotel direct

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