How do you guys solve for voice and tone when you can't agree with stakeholders on what a "young, engaging" tone sounds like? Having issues pushing forward a project

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Just add “No cap” after every headline. 🙃

likefunny

fax

Do a rap! A rap always works!

funny

Perhaps, “young,engaging”is the wrong vocabulary? Did you find the middle ground those words sound like to them? Did you clearly define the target audience? I would heavily lean towards the target audience.

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Copy that. I would search google genZ reports and steal what they say :) this should help

Young and engaging is different based on your target you need to be more specific. get more data about your consumer. What are they into, who do they affiliate with other than your client’s sector - are you looking for sneaker heads in their late 20s or car culture in their early 20s. Do they listen to country or rap?

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These aren’t tone words. Young, that’s just the age of the target or the VO you cast. Engaging, every brand should aim for engaging. Try to agree on real personality words like irreverent, rebellious, innocent, unfiltered, etc.

helpful

Push back on the entire idea. “Young and engaging is so broad. Remind them of that and use it to get what you want.

What terms would you use instead? The stakeholders are older and they are VERY literal and hands-on with concepts and themes.

The good thing is, you both agree on the type of tone you'd like, that's a start.

The bad thing is, you obviously disagree on what said tone should look like.

Luckily, this is literally the easiest it has ever been in the history of marketing to find out who's right. Just try both.

Do a small stakes email/organic post/ad with the same budget and see what works better at whatever KPI you choose beforehand.

Either you're right and you'll have clear cut results to show for it.

Or you're wrong, and you've learned a humbling lessons about the power of dinosaurs.

Always much easier to argue opinions over hard data.

I would bring a bunch of examples of other brands who you think are “young and engaging” and see which ones hit with them. Or ask them to provide examples they’d like to be like (you know someone in the C-suite has a teenager who said, “ugh, it’s so boring, why can’t you be more like X!?” and that’s why this is hard—because they don’t know what they’re looking for.

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