I have an AD that I’ve become frustrated by recently. They are extremely nice and always willing to help me out, but they lack a lot of confidence. Both in presenting and having complex conversations with clients, I am more often the one handling because I am stronger and more willing in both areas. I don’t get the sense my clients trust them as a result, and I feel like I lack an internal authority to go to with complex problems/questions. How would you recommend addressing this?

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When you get a moment with your AD.

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likefunny

Have the convo w them about roles during the call. It’s your account - manage your resources up down sideways. Own it.

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Additional context: I am an AS, Fishbowl just won’t update.

I have been working on my accounts longer than my AD (they joined 5 months ago), so I have some existing relationships with clients.

I’m fine taking the lead on everything I possibly can, but I feel like I’m really lacking a mentor that I can confidently rely on to help us put our foot down when a client is being unreasonable or we need some advice on how to handle a complex situation. I would consider myself to be an over performer, but I know I have so much left to learn and would prefer not to do it all through a trial by fire.

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