#Perspective

Any good resume writers/designers. Bought a service through LinkedIn once and it ended up horribly

Where are the good point promotions? Spg (soon), Hyatt recently just ended and those were lame. Anyone know good ones going on or starting relatively soon? Interested in rental and air promotions, too.

I made an announcement during our team meeting that I'll be taking another job offer. My petty boss said, "Well now that we have a little more budget, the rest of you will be getting raises!"

What are your top excel functions you use in finance / accounting - besides vlookup - Pivots - sumifs - count - index. I have an interview coming up which will have excel based technical questions. Not sure what other functions are considered important in the accounting finance world.

I’m looking to transition from my current sales role (purely operational) to a more creative/strategic role that involves public speaking/facilitation. Have some experience in sales development (mainly business development & strategic advice to C-level), branding/marketing, facilitation (as a side-job) and working with content creators.

I’m new to this space so not sure about what kind of roles there are?

Just curious - What is a ballpark estimate of in hand salaries for people with around 5+ years of work ex and an MBA degree(Tier 1 college) in India?

Why would recruiters reach out to me, say they want to talk, then not follow up? Should I call them instead?

Is there anyone who works currently or has worked for Travelers Insurance in Hartford CT? Looking for an idea on compensation, benefits and your opinion on the company. I’m interviewing for the Operations Manager role

Hi Fishes, Can any one
please tell me what would be the CTC range for
"Development Engineer 4" - Comcast
India(Chennai). Total exp 8yrs relevant to the
role 3.8yrs. Tech stack- Python, SQL,
GCP(BigQuery), Docker, REST API.

Hi Fishes,

I'm looking for a Salesforce Developer opportunity

Any referral would be a great help to me.

YoE: 3+ years
Skill: Apex, Salesforce CRM, Configuration, Customisation and Integration
Preferred location: Hyderabad

Is at-will contracts the standard in the US? California. Are there any opportunities to have a non at-will contract? We just moved countries and I got a few great offers, but was wondering if there’s negotiation room for non-at-will contracts? Thank you!

I’m preparing to teach division with decimals. Our math program doesn’t have manipulatives for the concrete representation. Suggestions how to have students understand dividing with/without decimals?

5 year salary progression in Salesforce ecosystem, MCOL city.
2016 - $45,000 (non profit)
2017 - $65,000 (in house admin)
2018 - $80,000 (consultant)
2019 - $98,000 (Sr. Consultant)
2020 - $130,000 + 15% bonus (Sr. Consultant)
2021 -$175,000 + 12% bonus (delivery manager)

Does it matter if you use the same examples for behavioral questions for first and second round interviews?

What work/life event (if any) made you arrive to the conclusion “this is just a job”? How old were you? At what point in your career / How many years of tenure?
How did your attitude towards work and work-life balance change?
Have you ever revisited or regretted your conclusion? Why/why not?

In an attempt to be healthier, I built a permanent standing desk. Now, once every couple hours my Apple Watch reminds me “it’s time to stand up” and I feel superior to all those chair sitters out there.

Obviously many of us get paid very well and there is an expectation with work demands for being paid that high. But what’s too much? How do you set a limit to preserve your mental health? I find myself guilty for taking time to decompress but I know I come back to work refocused after I do it.

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

What are your tips for publicly responding to negative reviews?

Creative ways to respond to customer concerns without sounding scripted?

Hi fishes, do you get paid by the hour or receive a salary?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

How do you prevent the negativity of your job from impacting your personal life?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Will the customer support future be led by chatbots or will we still be necessary? lol

How have the skills needed for working in customer support changed over the past decade?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

How to stop customer service from ruining your day?

When you’re applying for customer service jobs, do you customize the resume objective for each?