Today I messed up doing a delivery. The client was expecting the supplies at 3pm in the warehouse, however, there was an accident on the highway and traffic was insane. It slipped my mind to let them know about the delay. Now, they believe it was me being irresponsible and are threatening to fire me for not reporting on time and possible losing them a client. What can I do to fix the situation?

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Tell them you didn’t want to text and drive. If they are threatening to fire you it sounds like a toxic work enviornment anyways

Hello, it is natural that this kind of thing happens, I always recommend to my employees that if any external agent delays them, take pictures or make videos of what happened, this way you can prove what happened in case evidence is demanded. In this case that you explain, if you do not have elements that can prove that you are innocent, try to talk in a polite way with those responsible again.

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