What live chat service do you recommend that supports Android and iOS?

What does the “four corners of the abstract” mean? Title, authors and??

Looking for motivation to get me to my first Alcohol rehab appointment.

Guys EY Mandatory learning course answer key anyone.!!??
If someone will provide genuine and positive answer, I can tell course name in comment.

Those in music comms: what are the best labels/agencies to work at?

I recently left EY to take up a very senior role at a Tech firm. Feel so much better and happier. The firm has already given me a parking space in Canary Wharf, a brand new S22 Ultra, S Watch 5 Pro, S8+ Galaxy Tab and my own corner office 😊

Fellow IT Consultants. I am a BA on System implementations and would like to learn AWS. Can someone help me get started? How about the certification for administrator ? Cont..

How do I show my supervisors I am ready for a promotion to manager?

Hi Fishes,

I am B.tech graduate and currently working in BPO sector in Accenture. I am looking to switch to an IT profile but having zero experience in IT sector. Please suggest how can I switch.

Hi I’m currently in a ICU position. I have less than a year under my belt but I want to transition into aesthetics or plastics as an RN. Does anyone have any advice or opportunities for RNs in the Miami / Broward county area ?

What are my chances in IT if I join HPE now? I heard they use mostly legacy tools and tools limited to HPE only. Does it affect my job search in future?

@cisco @vmware @HPE

Got a call for Jamaica location, QA role.
It’s through some Indian consultancy. They would pay in INR (2.5 lakh per month) .
Is that good to go and survive in Jamaica. Accommodation would be from consultancy.

Partners, when do you think informal communication regarding new PPMDs will start trickling in?

Coforge or IRIS for same package and same profile?

Work sucks and I just wanna cuddle 🥺

Is it better to get credit at closing or lowering the overall home price?

seller is offering to lower the cost or give credit to fix the flooring

Hi o9ers, Do we have any option to convert part of our salary to shares?, my main purpose here is to save tax here, who can we contact to do the same if that is possible?

Are most onsite roles offered to people within the tech space? Are non-tech ever sent on-site or successful in securing a role abroad?

What are some of the best paid medical fields that don't require a doctorate? Certifications are absolutely fine. I just can't afford to go into doctorate-level debt

Is outbound customer support typically less stressful than inbound?

How have the skills needed for working in customer support changed over the past decade?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Managers, how do you help your customer support team avoid burnout?

What tips would you give to someone going into customer service?

Hi fishes, do you get paid by the hour or receive a salary?

Creative ways to respond to customer concerns without sounding scripted?

We’re losing employees, understandably so, because of how customers behave. That means longer wait times for support which makes customers even angrier. What happens when there is no one left to do the job?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

What are your tips for publicly responding to negative reviews?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Hiring managers, what do you look for as you’re going through resumes?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??